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Purchases at Фокстрот UA with cashback in Australia

(3.61) Average rating of the store
Reviews on Фокстрот UA (246)
Waiting time for crediting cashback
Cashback will appear in your account with "Pending" status within 1 day
Cashback is confirmed and credited within 30 - 80 days
Information and conditions
1.5 %
Побутова техніка та аксесуари
1 %
Електроніка, Аудіо, Відео
0.5 %
Все інше
Важливо! В період дії підвищення ("Гарячого кешбеку") кешбек за товари брендів Apple / Samsung / Xiaomi у категоріях Смартфони / Мобільні телефони / Смарт-годинники / Фітнес-браслети / Планшети буде нарахований по стандартній ставці 0.5%.
Кешбек не нараховується за замовлення:
- оплачені карткою Monobank (в період промо Фокстрот UA і цього банку, в такому випадку кешбек виплачується тільки на стороні банку);
- створені співробітниками контактного центру та співробітниками Фокстрот UA;
- в які вносились зміни після оформлення (спосіб оплати, доставки тощо).

Кешбек нараховується тільки за замовлення з регіонів, в які магазин доставляє замовлення.

Якщо в тебе є запитання стосовно кешбеку - напиши в Службу турботи про клієнтів LetyShops. А якщо кешбек не зʼявився чи відхилився - подай заявку в особистому кабінеті.

Reviews on Фокстрот UA (246)

(3.61) Average rating of the store
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intanaspam
01.10.2020

One star - exclusively for the lack of cashback when paying with a Monobank card. Argumentation, in this case, zero. And no, "double cashback" cannot be an adequate reason, because not all clients and do not always receive cashback for payments to Foxtrot from Monobank. But it is more convenient not to go into details, but simply to save on customers. It is a pity that I found out about such a restriction too late, otherwise I would have chosen another store. Although, after reading the reviews below, I realized that I did not lose much, since the store regularly practices cancellation of orders so as not to accrue cashback.

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
02.10.2020

Good day!

We think that it is not profitable for partners to simultaneously provide cashback to the card and to the LetyShops balance. We recommend choosing one thing that will bring you more benefits :)

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
Алексей
25.09.2020

I order everything perfectly the 2nd time the cashback comes without any problems.

The review was translated from Russian using Google Translate. Show original Show translation
shevchouk
13.09.2020

The store deliberately changes the order number so as not to pay cashback, especially if you have a large order amount. Wouldn't recommend!

The review was translated from Ukrainian using Google Translate. Show original Show translation
LetyShops
13.09.2020

Good day!

The Foxtrot store has established itself as a responsible partner. There may have been an error while placing or issuing an order.

Sincerely,
LetyShops team

The review was translated from Ukrainian using Google Translate.
genqlv
12.09.2020

I bought a TV, we are happy, they quickly took it away. it is a pity that LetyShops did not withdraw cashback to the account.☹️☹️☹️

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
12.09.2020

Good day!

Checked your account information. We see that cashback is displayed in your personal account with the "Pending" status. It must be credited before 10/18/2020. Time is needed to process and transmit information.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
Евгения
05.09.2020

A circus, not a shop. The impression is that they are hiring the devil understand who. The staff are very weird and unprofessional. For example, I asked a consultant in an online chat about the conditions and advantages of a store card, clearly and clearly indicating that I do not have a card yet and plan to open it only in case of favorable conditions for me. To this, the girl replied that "Write the phone number to which you linked the card and I will tell you its conditions and tell you the number of bonuses." And so it was repeated several times in a row, until she finally realized that I had no card and I was just planning to open it. Further with the order. I purchased two goods through UkrPoshta. I thought that when registering the delivery, a window would appear with the input of the recipient's data, as on normal sites. But no. The website will ask you to choose the desired post office to receive the order and that's it. I will clarify that in case of registration, the site asks only for a name (which is not verified in any way), a phone number and an e-mail address, which is absolutely not enough to indicate as data on the parcel. In this regard, I contacted a consultant by phone and asked a question about how I can generally receive the goods and prove in the mail that I am the recipient? Only then I was offered to indicate my data (full name). Why couldn't this be done on the site? And what would have happened if not for my question during the call? Remains a mystery. The comedy didn't end there. My name is Eugene, in Ukrainian the name is spelled Eugeniy and nothing else. How did the male consultant indicate the name as data on the parcel? Evgeniy ... Also, when placing an order and when viewing the same order in your personal account, two completely different order numbers are indicated. The store does not confirm the purchase for Letishops, you have to fiddle with self-confirmation. The product has not yet received, but I think that what happened is already quite sufficient for writing a review.

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
05.09.2020

Eugene, good afternoon!

We advise you to leave feedback and wishes about the work of Foxtrot UA on the store's website. We are sure that customers' suggestions and comments are not ignored :)

Since the cashback for your purchase was not automatically displayed in our service, the manager is waiting for a response in the call ("Help" section of your personal account) to understand and help. We will be grateful for your assistance.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
Andrei Rogovoi
30.08.2020

I recommend the service. Cashback was credited and counted. All confirmed. I would definitely recommend it to everyone, and wish the Letishops team success and prosperity. The Foxtrot store is excellent. delivery is fast, polite couriers always call back before delivery, so that it is convenient for the client.

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
30.08.2020

Good day!

Andrey, thank you for taking the time to share your experience of making purchases with cashback.
Happy shopping! :)

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
Alena-shevchenko-2
26.07.2020
For me, the most pleasant store, in terms of the speed of reaction to orders, cashback payment and product selection. The only unpleasant thing is that when choosing delivery by new mail, the tariff for transportation on the site is overstated than it actually is, and it must be paid immediately upon purchase. When picking up, they work quickly, no more than 15-20 minutes, taking into account the queue and checking the equipment.
The review was translated from Ukrainian using Google Translate. Show original Show translation
Dima Brovko
07.07.2020
Great store, cashback was paid 2 weeks after purchase, no problem, I recommend.
The review was translated from Russian using Google Translate. Show original Show translation
Андрей Хар
24.06.2020
An excellent store, I bought not cheap speakers I made the payment with a monobank, after 2 days here on the site in the description there appeared the text "Cashback will be displayed at the vipadku payment with a replacement card Monobank." (there was no such text on the day of payment) I thought that they wrote it retroactively and would probably not pay cashback. I was pleasantly surprised when I saw that the cashback store Foxtrot paid for the balance. I strongly advise that cashback is paid.
The review was translated from Ukrainian using Google Translate. Show original Show translation
Mykyta Khairudinov
14.06.2020

Constant problems with orders - duplication, not fixation, etc. In the end, all cashbacks of the Aeneas were rejected because they were paid from the monobank)))))

The review was translated from Ukrainian using Google Translate. Show original Show translation
LetyShops
15.06.2020

Hello!

Nikita, it's a pity that happened.
Partners do not pay a fee for orders paid by Monobank card. In this case, we advise you to choose one of the options: cashback from the bank or from LetyShops.

Sincerely,
the LetyShops team

The review was translated from Ukrainian using Google Translate.
Дмитрий
12.06.2020
I ordered it through the website. I came to the store to pick up the order, but no one knows where the order is, neither the store, nor the support on the Garache line. The quality of service is my compliments!
The review was translated from Russian using Google Translate. Show original Show translation
Adel705
12.06.2020
Bought a laptop in 2 weeks credited cashback. There were no problems. Withdrew funds without problems.
The review was translated from Ukrainian using Google Translate. Show original Show translation
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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