Cashback is credited for other categories except event tickets and touristic services.
To get cashback for event tickets, click here.
To get cashback for touristic services, click here.
For technical reasons your cashback may appear as "0€". When this happens, don't worry, the store will pass us the full details of your order and we will adjust the cashback to reflect the actual amount.
Additionally please contact our Customer Service.
Please be advised to accept cookies on the store's website for your order to be tracked properly. Otherwise cashback for an order may get lost.
We noticed a problem with the appearance of orders placed from iOS devices, so if your order didn't appear, please submit a request in your personal account.
According to the El Corte Inglés ES terms and conditions if cashback for your order has not been added to your account with "Pending" status, you should create a corresponding request in your LetyShops account within 30 days after the purchase has been made.
Cashback is credited for purchases from Spain only.
Purchases from the Canary Islands: although there is no VAT in the Canary Islands, the technical system of El Corte Ingles is made so that cashback is still credited for the purchase amount excluding VAT.
second time that the English court does not credit the cashback. The first is still pending because they cannot find it and has to wait up to 8 weeks ... and this week the same, another lost purchase ... unfortunate that a store like this gives these problems, with others I have no problem. I hope that in the end it will be solved, although I see it unlikely considering the amount of negative comments it has ...
Hello Maria.
It is a shame that you have faced such a situation once again. Don't worry, we have sent your requests to our partners to resolve this matter. We look forward to receiving a quick and affirmative response.
If you have any other questions, you can always contact our customer service in the Help section of your account. We never leave users without a solution and an answer.
Sincerely,
LetyShops team
I follow the thread of so many users. It puts the cashback as pending with the large amount of € 0. When I made the order it was at 14% and I have € 7. A shame of the English court page, because it is the only one that does this. Because letyshop is highly recommended and they do a fantastic job. I do not understand why the English cut is added to these services and then does not give them, for that reason they do not offer it, just to win clients and scam them.
Hello Adrian.
Thank you very much for your comment.
Do not worry please. The cashback amount can be changed until confirmation from our partners. If the cashback is incorrectly credited to your account, feel free to write to us. You can contact our support team in the Help section or by writing to support@letyshops.com.
Sincerely,
LetyShops team
The English cut is a shame, I've been waiting almost a month for them to "find" the cashback of two purchases I made, and it doesn't seem like they'll find it. It seems that the minimum that you make a fat purchase will go crazy. And since you can no longer create queries, but you can only send the photos that demonstrate the purchase, to wait idly.
Hello.
We have sent your requests to our partners to find out the reason for the loss of your cashback. The answer takes 8 weeks to arrive. We hope to receive the information from the partners soon.
Sincerely,
LetyShops team
Like other users, the same thing has happened to me, my Cashback is lost and about two weeks ago I placed an order with 36.9%, they must return 9 euros that does not appear anywhere. I have opened a request and I still have no response, more than a week has passed. I do not recommend buying in the English court at all, if I got to know I would have bought in the house of the book that never fails.
Hello,
We are sorry that you have such a situation. We have sent your request to our partners to find out the reason for the loss of your cashback and return it. Follow their status, please. If you have any questions, you can always contact us at support@letyshops.com.
Sincerely,
LetyShops team
I placed an order three weeks ago and the cashback is still missing. I have contacted El Corte Inglés to try to solve the incident, but the company blames Letyshops, and I imagine, as I see in the comments, that Letyshops will blame El corte Inglés. The conclusion is that in the end the only one injured is me who am in the middle of both companies and I do not receive a solution in this regard from either of them. I followed exactly the steps outlined, and from what I see I'm not the only one with this problem. The purchase was for € 302.40, and he had a x5 cashback for a special promotion that lasted 7 days, so I think it is more than understandable that he is quite unhappy. It seems that cashback will never appear, since El Corte Inglés has told me that they have no way of verifying that the purchase has been made through the link of an external website. It seems to me a complete scam, since the vast majority of comments are the same with this particular store (because the others I see that they work perfectly), so I do not understand why they do not eliminate it if they never comply.
Hello,
we understand your disappointment. Like you, we are also interested in crediting cashback. Only in this case do we receive a commission from the partners.
We see that you have created a request for the lost cashback in your account. You can control its status. If you have any other questions, write to us at support@letyshops.com. We'll be in touch.
Sincerely,
LetyShops team
It has already happened to me several times, you place the order and then they cancel it because they send it to the store, because you don't choose it, they don't have it ... I just placed an order with a cashback 11 and they finished it If you cancel, it lets me reorder but I have already lost the cashback ... I can no longer access that 11%. I find it very bad from the store.
Hello,
We understand your disappointment and are very sorry that you have such a situation. We hope everything goes well and the cashback is automatically credited. If you have any questions about LetyShops, write us without a doubt.
Sincerely,
LetyShops team
I put a star because you can not less, I placed an order for 130 with a cashback of 3% that is almost 4 euros, not a trace of it already put problems from the beginning I have been more than a month since the purchase and paint That claimed cashback will never appear. An absolute scam the cashback with the pathetic ENGLISH COURT that is such a large company with so many computer problems
Hello,
We are sorry that you have such an experience.
It is true that there are incidents, where the cashback is not registered, but we never leave the users without a solution and answer.
We see that you have already created the request, of the lost cashback, in your personal account. The request has been automatically sent to our partners to help you recover your refund. Now we just have to wait for your reply. We hope it is quick and affirmative.
Sincerely,
LetyShops team
All perfect! The cashback is in pending status, now wait for the expected time to pass in order to obtain it.
I bought taking advantage of an increase in cashback and the discounts of the English court but they did not recognize the cashback. I had to complain and in the end letyshops have compensated me because the English court does not recognize cashbacks, they should not be here, they are not used for this, they are a hoax.
Hello.
We are very sorry that you have such an experience.
Situations do indeed occur in which reimbursement is lost for some reason. We always do our best to discover the reason for the loss of cashback and to help our users receive a refund.
We hope that such situations do not happen again.
Sincerely,
LetyShops team
I find it unfortunate that for cashback of pennies if they are approved, but when you buy a product of € 1,200 they do not make the cashback. I have opened a query and they have resolved it claiming "The cashback has not been registered". But let's see, if I have made the purchase correctly, then I do not understand the reason why the balance has not been added to my account. I hope they solve it for me soon or else I will send the alleged letyshop scammers to shit.
Hello.
Thank you for sharing the experience of using our service.
Don't worry, we will consider your request and do our best to resolve it. Follow their status in your personal account. If you have any questions, do not hesitate to contact us in your personal account, Help section or by writing the email at support@letyshops.com.
Greetings!
Sincerely,
LetyShops team
I join the complaints that there are from El Corte Inglés with several users since I made a purchase fulfilling the requirements for the cashback to be credited to me and it was of no use. I have never had a problem with any store but with this one I have. I am waiting for the Letyshops service to give me a solution and what I do not understand is that if so many users have problems with this store, how can they not find a solution so that it does not continue to occur.
Good afternoon!
We understand your emotions. Believe us, we are interested in that users are happy with the work of the system and obtain rewards from purchases.
We see that a request for the lost cashback has already been created in your personal account. You can control its status.
Sincerely,
LetyShops team