According to the store's terms and conditions if cashback for your order has not been added to your account with "Pending" status, you should create a corresponding request in your LetyShops account within 6 months after the purchase has been made.
Good store, but cashback only counted pending once despite many purchases. I don't see any point in having Born2be on this list. I have never had a problem with other stores. Cashback does not appear here.
Good morning!
We can see you have created order loss requests. We will contact partners to sort out the situation and find cashback. Once we have received the necessary information, we will write to you. In the meantime, you can track the status of the tickets on their line in your account. We hope there will be no difficulties in the future.
Yours sincerely,
LetyShops team
Store ok, no complaints. And when it comes to cashback, it's a failure. "10" once the amount changes, and in the end I got a completely different one.
Good morning!
We would like to point out that the shop sends us the order amount in Euro. Therefore, there may be changes in the cashback recognition process.
To check the situation with the cashback amount, we contacted you in request # 2260843. But unfortunately, we did not get the documents that are necessary to establish the details. If you wish to come back to this matter, please contact us at support@letyshops.com or create a new application via the Help field, My Applications.
Yours sincerely,
LetyShops team