Cashback is credited for booking of hotels and apartments only.
Attention:
You may lose your cashback if you have searched for other offers on price comparisons or similar websites. That's why we recommend that you delete cookies from your browser before clicking through from LetyShops to the store. More information can be found here.
I do not know why they advertise super Cashback, if then you do not recognize it. That is cheating the customer.
Hi Lucia.
We regret that such a situation has occurred. Like and you, we are also interested in the accreditation of cashback. Only in this case do we receive a commission from the partners. Loss of cashback can be caused by several factors: violation of store terms, prolonged payment (more than one hour), use of promotional codes. Also, if you have some extensions installed in your browser, we recommend that you deactivate them during your next purchases.
We see that the request for the lost cashback has already been created in your account. Don't worry, we will do our best to resolve this matter. Follow the status of your request, please.
If you have any questions, we are at your disposal. You can always contact us through the Help section.
All the best!
The LetyShops team
TOTAL LIE, I made a trip of 1400e, cashback anti-disabled on the screen until the last step of the payment, claim why it did not appear and they say that the order does not appear, attach even the hotel invoice and nothing there says that they will look at it within a maximum period of 4 months, hahaha, so that you forget it, total lie, it was 10% of 1400e a money ... We are going to deny it, surely they do not even publish the comment
Hello Maria.
We understand your emotions and are sorry that such a situation happened.
Like and you, we are also interested in the accreditation of cashback. Only in this case do we receive a commission from the partners. Loss of cashback can be caused by several factors: violation of store terms, prolonged payment (more than one hour), use of promotional codes. Also, if you have some extensions installed in your browser, we recommend that you deactivate them during your next purchases.
Don't worry, we have contacted the partners to resolve an issue with your cashback. This process can take 3-4 months, and unfortunately we cannot expedite it. Follow the status of your request, please.
All the best!
The LetyShops team
Regarding the above price increase, the opposite has just happened to me when you enter with Letyshops, the reservation has been € 3 cheaper and with the same conditions
Unfortunately, all cashbacks are rejected and to take the dispute through Letyshops you have to attach an image of a physical receipt. What world do we live in? We are in 2021, it should be worth the receipt from the same Booking app.
Hello david.
We understand you very well, but the condition depends on our partners and we cannot influence this. Booking processing occurs only if there is a printed receipt issued at the hotel confirming the accommodation.
We ask you to create a request after staying at the hotel. If you have any further questions, please write to support@letyshops.com.
Sincerely,
LetyShops team
Prices increase when entering through letyshops
Hello.
There was recently a change in booking prices through Booking.com after the transition from our website. We recommend registering or logging in to Booking.com, then checking the price again. We hope all goes well.
Sincerely,
LetyShops team
The two reservations that I have made with the application have not been registered or credited to me. I claimed it through letyshop with the invoice and screenshots and Booking rejected it. I will not book again with that application
Hello.
We are very sorry that this situation has occurred.
We sent a request to our partners, but unfortunately we have not received a solution yet. For our part, the maximum possible bonus has been accumulated.
We hope this does not happen again in the future.
Sincerely,
LetyShops team
I've been trying to get the problem fixed for two months! They disregard the following: In booking, when you are going to make the payment by card, it diverts you to another security page and, therefore, the cash is disconnected while you are paying. I thought it was irrelevant and that LetyShop would be aware of it, but no. After waiting a few days I got in touch with them and, until two days ago, they have been giving me long and making excuses for not returning my cash (after having attached all kinds of photos and screenshots that they asked for). It is a shame. For small cash from other stores they do not give you a problem, but when we are talking about more amounts of money, yes. SHAMEFUL.
Hello alba.
We are sorry that you have such an experience. Unfortunately, according to the information we have in our system, there was no transition from your account to the Booking page. The payment page appears long after the purchase is made and the cashaback accreditation is not influenced.
We hope that such situations will not be repeated in the future.
Sincerely,
LetyShops team
We have reserved an apartment and it has been very simple, and very good prices