*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
But I switched to Tmall using the link from Letishop, but I still didn't enroll: (Otherwise, everything works fine, thanks for such a wonderful opportunity to save at least a little)
Good day!
Thank you for your feedback. Usually, cashback is displayed in your account within 4 days from the date of purchase.
If more time has passed, but cashback has not appeared, please create an appeal to the Customer Care Service through the "Help" section of your personal account: https://help.letyshops.ru/hc/ru, our managers will take care of resolving the issue.
Sincerely,
LetyShops team
I made an order from the TMall category, on Aliexpress clicked the "Go to the store" button (as I always did), only then I noticed that I needed to go to another link. Made as if on purpose, so as not to charge. Sadness.
Good day!
Thank you for your feedback. Nikita, believe me, we in no way want to mislead you or our users.
It is very important for us that you are satisfied with the work of the service and that each of your cashbacks is successfully recorded in your personal account, because we, like you, receive remuneration only for such orders.
We immediately published information about special conditions on the store page as soon as it was provided to us by the Aliexpress store.
If you have any questions about the work of our service, be sure to write, we will be happy to answer them.
Sincerely,
LetyShops team
Also on 11.11 I bought a laptop on timol, went in with Ali, as a result, the cache passed by.
I found out about the need for somewhere separately by reference and without a button to enter only a few days ago (
That is, a clear informational omission.
Shl ... Urri, where is the button ?!)
Good day!
Thank you for your feedback. We always publish all the conditions for calculating cashback on the pages of the stores we cooperate with so that users can familiarize themselves with them before placing orders.
Information on the special conditions for calculating cashback from the TMALL category was published on September 28, 2017.
If you have a suggestion where you can publish information on additional conditions for calculating cashback, we will be very happy if you share with us. After all, it is very important for us that our users are aware of all the nuances of cashback accrual.
Have a good day!
Sincerely,
LetyShops team
I have already withdrawn money to the card 2 times, there were no problems. Everything is fast and fair. Letyshop - you are the best!
I made a purchase for aliexpress through an android application. Cashback did not appear. I wrote to the support service and no answer in half a day. Apparently nobody works there on weekends. On other services, they answer and resolve issues with cashback at any time of the day or night within 5-10 minutes. Sadly...
Good day!
Thank you for your feedback. We understand your dissatisfaction with the non-accrual of cashback, but do not be upset, we will definitely help you in resolving this issue.
The customer care service works without profitable ones from 9:00 to 23:00 Moscow time.
Now there are a lot of requests and managers simply do not physically have time to process requests as quickly as we would like. We are doing our best to remedy the situation.
At the moment, we respond much faster and our users receive the first response within a few hours, the next depending on the situation (whether it is necessary to send a request to partners, clarify information from colleagues, whether your manager has a working day), but often within a day. We are working to help you even faster.
If you have questions and suggestions about the work of our service, be sure to write. Have a good day!
Sincerely,
LetyShops team
I paid for the purchase of a smartphone on aliexpress by clicking on the "go to the store" button. Who would have known that purchases in TMALL must be made using a separate link ... respectively, left without a cashback. Very disappointing!!!!
Good day!
Thanks for your feedback. We always publish all the specific conditions for calculating cashback on the pages of transitions to stores / services with which we cooperate, so as not to mislead our users.
Information about the conditions for calculating cashback in TMALL is also published on the Aliexpress store page.
We sincerely hope that in the future, each of your orders will be fixed automatically and there will be no more similar problems. Have a good day!
Sincerely,
LetyShops team
Hello everyone! Friends, I read the negative reviews ... And, oh, what a pity that we are trying to blame the LetyShops team. But which of us can say that these lovely girls are not trying to help? Just the other day I had the same problems. Oksana and Anastasia quickly decided everything. So why scold the LetyShops team? The most important thing is the end result and their attitude. Overlays are and will be everywhere, but it is not so easy to find such warm communication and care. I wish you all health, happiness, love and understanding. Be considerate and kind. And offending Chip and Dale is not worth it, because they are in a hurry to help. I'm talking about the cute LetyShops team. Best regards, Olga.
So far 5 stars. But on the phone I deleted applications, there you need to give access to friends, photos and music. This is arrogance.
Good day!
Thanks for your feedback. This permission is requested because the application has support for authorization and registration via social networks. We would like to note that in future updates of the application, our programmers will try to reduce the number of requested permissions (as much as possible for its correct and stable operation).
If you have any questions and wishes regarding the work of our service, be sure to write. Have a nice day!
Sincerely,
LetyShops team
It is necessary to carefully monitor the activation of cashback. Nobody will do it for the buyer. You shouldn't blindly trust the extension. So far, everything has been credited to me.
I was very upset and angry when cashback was not credited for three orders on 11.11. I wrote to the support service - they asked to take screenshots of the orders. And literally within 10 minutes they replied to an e-mail that they had checked everything and credited the funds. I did not expect such efficiency and coordination in my work. Well done, great team!