*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
The order was on 01/11/2018, there is still no cashback.
Good day!
Thanks for the comment. On your behalf, an appeal No. 1338163 was created to the care service in order to understand the reason for the non-accrual and resolve the issue.
We will be grateful for your answer.
Sincerely,
LetyShops team
I can't go to the store
Hello Irina!
Thanks for writing to us. According to the data from your account, you can see that today the cashback from the Aliexpress store has been successfully displayed. Apparently, the problem with the transition is no longer relevant.
If you have any difficulties in the future, please write to the online chat or to the care service, our guys will immediately help resolve the issue.
Have a nice day!
Sincerely,
LetyShops team
A very small percentage of cashback, if this continues, I will use a different cashback service.
The order was placed on 01/12/2018, but there is still no cashback.
Pavel, hello!
Thank you for your feedback.
We noticed that a care ticket was created for a Pending order. Our manager has already provided an answer and cashback has replenished your balance.
If you have any questions - write, we will be happy to advise.
Sincerely,
LetyShops team
I can't go to the store at all.
Good day!
Thank you for informing.
To help you resolve your issue, we have created a care team on your behalf. You can get acquainted with it and give an answer in the "Help" - "My requests" section.
Sincerely,
LetyShops team
Today I made a purchase on Ali. cashback did not work. buying earlier the program writes in anticipation and the amount of cashback, today it did not work. it's a pity(((
Hello Julia!
Thank you for your comment. In order to resolve the issue of non-accrual of cashback as soon as possible, please write to our care service: https://help.letyshops.ru/hc/ru/requests. The guys are always in touch and ready to help.
We have created appeal # 1337448 on your behalf. Please respond to the appeal.
Have a good day!
Sincerely,
LetyShops team
After confirming the receipt of the order for Ali, Leti confirms the cashback the very next day. Amazing responsiveness. On another similar service, I had to send a screenshot of the completed order to support. So now only Letishops :) You are the best.
I can’t go to the store for some reason, I don’t want to ship
Good afternoon, Alexander!
Thanks for the comment. After analyzing your account, we noticed that after writing a review, your purchases from the Aliexpress store were successfully displayed. We can assume that the problem with the transition has been resolved.
If you need help, be sure to let us know. Have a nice day!
Sincerely,
LetyShops team
when ordering from a pc with Ali, it is always charged. already brought out the pitik. well done. I will continue to use it.
Thanks Letyshops! Cashbacks come back, albeit later, but credits are coming. The result has not yet been displayed, but I think there will be no difficulties with this either. They answer questions to the point and quickly. Thanks for your work!
More than 20 orders this year and have never received even 1 kopeck of cashback. The extension is worth it, the activation took place after logging into the account. There is, of course, a trifle in the main, but the sediment remained ...
Hello Eugene!
Thanks for writing to us. To resolve your issue, we have created an appeal to the care service from your account. To respond to the request, please follow this link: https://help.letyshops.ru/hc/ru/requests.
Waiting for your reply.
Sincerely,
LetyShops team
With the order and delivery of orders for Ali, everything is almost always fine. Cashback through a browser on a laptop is almost always registered and credited. But through an application on a smartphone, cashback sometimes does not work. Somehow the Aliexpress application for android starts working "crookedly" when switching from the LetyShops application.
Hello!
Thank you for your feedback.
Unfortunately, at the moment there is a difficulty with the transition to the Aliexpress mobile application, sometimes it does not open immediately after the transition. We are awaiting the update of the store app and hope this issue will be resolved. We are sorry for the inconvenience caused.
Good evening to you!
Sincerely,
LetyShops team