*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
Already 2 purchases via phone without CashBack :(
Kirill, hello!
Thank you for informing.
It is very important for us that all orders are regularly recorded in the system and that purchases bring only positive emotions to our users. Do not be discouraged, please, we will definitely resolve this issue and try to figure out why the data on orders was not recorded automatically. To do this, we have created a case for the care service on your behalf. You can give an answer through the "Help" section of your personal account by opening the "My requests" tab.
We will be very grateful for your assistance.
Sincerely,
LetyShops team
On January 4, a purchase was made on aliexpress in the amount of 1,628.38 rubles, but information about the cashback did not appear in the account. I want to say I am a new user and this is my second purchase through your site. For the first purchase, the cashback is credited. Hope for a solution.
Good day!
Thank you for your comment.
Alas, the order information was not received in our system. When all the data was reconciled, it was found that the reward was accrued to a different source.
In the future, please try to place orders in a separate clean browser without extensions and, preferably, without other tabs. This reduces the likelihood of losing cashback.
We accrued cashback from the company's funds, as we understand that you were counting on it.
For a successful cashback accrual, please continue to follow our recommendations , and do not forget about the features of the store on the transition page.
If you have any questions about the service - be sure to write.
Sincerely,
LetyShops team
Today I ordered the goods, and there is no notification in the personal account. I order a lot and already 3 times passes without a cache back. No one responds to reviews.
Good day!
Thanks for your feedback.
To resolve this issue, an appeal to the care service has been created from your account. Please answer so that we can help as soon as possible.
Have a great day!
Sincerely,
LetyShops team
They should give about 200 rubles of cashback, but they are not there!
Vladislav, good afternoon!
Thanks for your feedback.
Unfortunately, we have not received information about your orders.
We ask you not to be upset. We will definitely help you figure out why this happened. Please answer to the appeal # 1525641, which was created through your account, section "Help".
We are looking forward to your reply :)
Sincerely,
LetyShops team
Yesterday I made 4 purchases, but cashback is not credited to any of them. I did everything as usual, switched from the Lettishop application to the Aliexpress application, all the transitions in the Lettishop history remained, but there was no cashback. Hat, not cashback service.
Good day!
Thank you for informing.
We would like to help understand the situation. We hope for your assistance and we are waiting for a response in contacting the care service on the "Help" - "My requests" tab.
Sincerely,
LetyShops team
ordered a fairly large amount, read the entire instructions, did everything right, but nothing came, let me down
Anton, hello!
Thank you for reporting the loss of your cashback.
It is important for us to help in resolving the issue. To do this, we created an appeal through the "Help" section. Together with you, we will be able to understand the situation and do everything possible so that in the future cashback for your purchases is automatically recorded. We are waiting for your reply on the "My requests" tab.
Sincerely,
LetyShops team
Everything was fine before. Now more and more often you have to contact those. Support due to the lack of cashback. For orders on 29.12 and 02.01. Nothing was credited.
Julia, hello!
Thank you for your comment.
We ask you not to worry. We will definitely try to help you and find cashback.
Expect an open-ended response by the end of the day.
Sincerely,
LetyShops team
Cashback is not always credited when paying. Sometimes it was necessary to cancel the order and re-order again in order for the cashback to be credited.
Hello Dmitry!
Thanks for the comment.
Subject to all the rules for purchases with cashback , as well as the conditions published on the store page, cashback must be successfully recorded in the system within 24 hours from the moment the order is placed.
If you have any questions or difficulties, you can always contact us. We will be happy to answer all your questions and help.
Happy New Year! :)
Sincerely,
LetyShops team
I always order with cashback! Everything comes, there are no disappointments and worries!