Hello, for some reason, out of 25 orders made on 11/29/2019, cashback was immediately reflected only on the last three, and the first 22 went into oblivion, although the orders were made according to your recommendations, or this is due to your interruptions due to a larger number of orders or because you have a problem with the mobile application I don’t know, but I hope that you will solve this problem.
Good day!
We are also interested in the automatic accrual of cashback :)
Difficulties with the transition to the mobile app of the AliExpress store have already been fixed. For correct operation, please reinstall the LetyShops and AliExpress applications.
We apologize for waiting for a response in the appeal. The manager will definitely answer the appeal.
Sincerely,
LetyShops team
It is extremely unpleasant not to receive cashback while living in Ukraine but in the Donetsk region, why are we worse than another region?
Eugene, good afternoon!
Some stores, in fact, do not provide cashback for purchases made in the Luhansk, Donetsk regions and the Autonomous Republic of Crimea. We think this is due to the difficulties of data transfer and delivery of goods.
We advise you to read the terms and conditions before placing your orders. If the information changes, be sure to publish it on the site.
Sincerely,
LetyShops team
OOO I really didn't like your work on sale 11,11,19. I completely agree with Kidalovo's previous review ... And it would be better if they didn't make people laugh with their tickets for 2 rubles.
Good day!
Lianna, there is always work to do. We try to analyze all the shortcomings and prevent them in the future.
It is a pity that there was such an opinion about the service. In addition to tickets, which were secured by crediting bonuses in the amount of 2 rubles, compensation was credited to your balance, which the manager wrote about in the appeal.
Sincerely,
LetyShops team
On Black Friday, they offer 100% cash accrual, the cheaters, 11.11 did not accrue anything in the amount of $ 250. In a word, scam, they charge themselves in their pocket
Good day!
We did not receive a commission for your orders, so we accrued the maximum possible compensation and attached tickets for 2 rubles. for each product for participation in the drawing.
We will be glad if our cooperation continues.
Sincerely,
LetyShops team
11.11 on Aliexpress, I made 40 orders of goods worth more than $ 600, using the extension in the browser according to all Letyshops instructions. Cashback has not been credited to any of these orders. The response to the support service was: "On the day of the sale, a lot of orders were placed on Aliexpress. Perhaps this was the reason that Aliexpress did not transfer cashback for your orders." As a result, they transferred me a "partial bonus" in the amount of $ 5, and tickets for the drawing were given 2 times less, without my reminder I would not have received the rest. Thank you very much for your generosity, Letyshops. I must note that neither me nor your other clients are at all interested in how your partners fulfill their obligations to you. We are interested in how YOU fulfill your obligations to us. And you have NOT FULFILLED these obligations. I used another application for the first time before this, I will not use it anymore and I do not recommend it to anyone, they did not admit their guilt, they turned everything on Aliexpress (too lazy to figure it out), and under the post they will also write that the user is to blame. I used it specifically for the channel on YouTube, but there is nothing good to say ...
Good day!
We understand that you are upset. Situations when cashback is not automatically credited to the user's balance are also unpleasant for us.
In the absence of information about purchases in our system, we are not paid a commission, from which the cashback is formed. AliExpress partners do not accept applications to consider the reasons for non-accrual for a counter-order. Possible factors that could affect the loss of cashback, the manager wrote in the appeal.
We try to help users by crediting the bonus to the balance. Hope for your understanding.
Sincerely,
LetyShops team
My sister has a minimum withdrawal of 20 hryvnias, I have 250. Make me also 20 hryvnias please.
Congratulations!
We are constantly working to make LetyShops even more convenient. We are currently testing the ability for users to withdraw smaller amounts in a variety of ways.
Apparently, your sister was in our test sample. If the test results are positive, you will also be able to use this opportunity :)
Sincerely,
the LetyShops team
I registered with LetyShops in October 2019. and immediately wanted to try it in business (fortunately, there were procurement of goods). I immediately received a Premium (+ 30% for registration) and did not immediately figure out how to count. I turned to the support service - they prompted (though not the first time). Of the eight orders on November 11, two were not credited with cashback, he applied again and asked to wait. Then they added it, but at some average rate from the company's funds, which was much less than the due amount. After I wrote out each order in numbers, they added additional charges, for this a separate THANKS to Sergey Skuratov. And most importantly, I have already withdrawn and received these funds, i.e. everything really works. I wish the company success and prosperity! Well done!
Good day!
Yuri, for your orders dated 11.11, we did not receive information and commission from partners, so we credited the cashback to the balance with a bonus.
We hope the situation will not repeat itself.
Sincerely,
LetyShops team