Application for
bargain shopping
Install Install
Login Join
Austria
Europe and Asia
Americas
Asia Pacific and Africa
Other regions and countries
English
  • Deutsch
  • English
Country
Europe and Asia
Americas
Asia Pacific and Africa
Other regions and countries
Language
Register and receive a Premium account for free
Enjoy shopping with cashback!
Join →
4 %
cashback
Go to store
Don't forget about Cashback rules and advices

Purchases at YVES ROCHER RU with cashback in Austria

Waiting time for crediting cashback
Average waiting time for cashback: 35 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 60 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Кэшбэк не начисляется за:

  1. Заказы через email-рассылку YVES ROCHER.
  2. Заказы из печатных каталогов через сайт YVES ROCHER.
  3. Заказы с использованием купона.
  4. Заказы в рамках программы «La lettre».
  5. Заказы картой с функцией кэшбэка, картой рассрочки.

Условия акций магазина могут меняться в зависимости от источника перехода.

Reviews on YVES ROCHER RU (152)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
08.07.2018

Good afternoon. I made an order in the store, paid in full via Sat online. For some reason, cashback is not credited

The review was translated from Russian using Google Translate. Show original Show translation
25.07.2018

Marina, hello!

Thank you for reporting difficulties.

Several factors can affect the loss of cashback, including: the operation of third-party extensions in the browser, visiting other sources during the purchase, the use of third-party discounts, promotional codes or violation of the conditions of the store.

To help you understand this issue, we have created a call No. 1380185 to the care service.

We will be glad to receive information about the order on the "Help" - "My Calls" tab.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.07.2018

Waiting for cashback - 2 (TWO !!!) months! Shock and awe) This despite the fact that the return of cosmetics, hygiene products, personal use, etc. banned by a number of articles of the Laws of the Russian Federation on Trade and Consumer Protection? Who is illiterate or the most cunning and twists the prepayment to the maximum! .. Do not think that it is smarter than everyone and the people will reach for you! By the way, this tricky magician can simply reject cashback for no reason and, unfortunately, our best site in the world has already taken the side of the store twice (((So be careful and careful and, despite the absurdity of the situation - keep your checks - two months, scans here they will not convince anyone, verified (((Only a check is your proof, right up to the court.

The review was translated from Russian using Google Translate. Show original Show translation
05.07.2018

Hello Andrei!

Thank you for your comment.

The maximum waiting time for cashback in Yves Rosher is 60 days. This is the time that the store needs to form an order, deliver it, as well as process and transfer data to our system. If the cashback is rejected to send a request to partners, find out the reasons and restore the cashback, you can write to us and send any document confirming the receipt of the order - a check, a screenshot of the order from your personal account in the store or a mailing invoice.

We have created an appeal on your behalf to understand the situation in more detail. Feedback will be appreciated.

Andrei, you have been with us for a long time and, we hope, have made sure that all issues are resolved with the maximum benefit for you.

Thank you for making purchases through our service!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
27.06.2018
This time the cashback was confirmed only after 2 weeks, possibly due to Yves Rocher. Thanks to Lety Shops for the work.
The review was translated from Russian using Google Translate. Show original Show translation
11.06.2018

Cashback rejected for an unknown reason!

The review was translated from Russian using Google Translate. Show original Show translation
11.06.2018

Hello Rinat!

Thanks for the comment.

We will definitely try to figure out why this situation occurred. An appeal to the care service # 1363220 has already been opened on this issue, and manager Ekaterina is waiting for an answer.

You can find a response and answer by clicking on the link: https://help.letyshops.ru/hc/ru/requests .

Have a nice evening!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
07.06.2018
Hello, cashback has been credited and transferred. Thank you Lety Shops for the work.
The review was translated from Russian using Google Translate. Show original Show translation
07.06.2018
Twice I already ordered goods in Yves Rocher and cashback was credited literally a couple of days after receiving the parcel. I am very pleased, this is the fastest accrual of cashback compared to other stores.
The review was translated from Russian using Google Translate. Show original Show translation
06.06.2018

Just ugly cashback accrual! I do not use any codes, except for the mailing of the store itself - again they rejected cashback for three orders!

The review was translated from Russian using Google Translate. Show original Show translation
06.06.2018

Hello, Victoria!

Thank you for your comment.

Unfortunately, cashback for orders placed through the store’s newsletter is not credited. This condition is published in the store description on our website.

We hope your future purchases will be successful.

Have a nice day!

Respectfully,
LetyShops command

The review was translated from Russian using Google Translate.
30.05.2018

If you think that here you eat fish and don’t choke on a bone, then forget about this store, because either their promotional codes or cashback. You activate the cashback, on the site they sell gifts and pictures. here is such an ivroche.

The review was translated from Russian using Google Translate. Show original Show translation
01.06.2018

Hello Anastasia!

Thank you for your feedback.

Indeed, the use of some discount coupons that are not provided by partners can cause a loss of cashback. If necessary, specify which coupons will not affect cashback, you can always write to our care service. We will be happy to answer and help in any situation.

Enjoy your shopping!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
26.05.2018

Good afternoon! Already several times I make an order, cashback is not credited. So now I started to do cashback is not charged.

The review was translated from Russian using Google Translate. Show original Show translation
28.05.2018

Hello, Elena!

Thank you for writing about the situation. To understand and help you, we created a call to the care service on your behalf. You can familiarize yourself with the appeal and answer through the "Help" section of your personal account, the "My appeals" tab.

We will wait for information from you. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
24.05.2018

Hello, they don’t credit cashback for a whole month.

The review was translated from Russian using Google Translate. Show original Show translation
25.05.2018

Good afternoon, Eugene!

Thanks for the feedback. At the moment, a reward for the order is pending, as partners have not yet confirmed its crediting. The change in cashback status occurs immediately after the store credits the reward. What could you notice on already successfully credited cashbacks for your orders.

Time for crediting is necessary for the store to deliver the order, process the information and transfer it to our system. Each store needs a different time for this process. In order to tell our users when to expect cashback to be credited to the balance, we posted information on the average (for some stores also maximum) cashback crediting times on the page of each store.

Also, for your convenience, in your account you can see the estimated date of crediting cashback on order. To do this, simply hover over the question mark next to the status "Pending".

If you have additional questions, be sure to write.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.05.2018
Cashback is credited for a very long time. the order was completed on February 26; it was received on March 9. and cashback hung until April 29 and was rejected. I created an appeal, today with the help of the letishops team I got my cashback. store rating 1, letishops rating 5+. thanks for the loyalty!
The review was translated from Russian using Google Translate. Show original Show translation
27.04.2018

On New Year’s, I placed an order, completely took the order, and at the end of April they refused to charge cashback, it’s very nice.

The review was translated from Russian using Google Translate. Show original Show translation
27.04.2018

Hello!

Thank you for writing to us. An appeal to the care service No. 1335326 has been created through your account. We will analyze the situation and help.

There will be additional questions - please contact, we are always happy.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
Buy at YVES ROCHER RU with cashback up to 4%
Register now and receive up to +30% to your cashback rate!
Yesterday will never come back, but cashback will. LetyShops - your cash back
To register