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Кэшбэк по одному из твоих заказов был утерян

Помоги нам его найти. Перейди в Заказы и Финансы и внеси данные по утеряному заказу.

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up to 10 %
cashback
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Don't forget about Cashback rules and advices

Purchases at YOTA with cashback in Austria

Waiting time for crediting cashback
Average waiting time for cashback: 30 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 45 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
150rub Оплаченный заказ - Сим-карты
10% Оплаченный заказ - Модемы, Сим-карты для модема

Кэшбэк в YOTA из категории Сим-карты, доступен для городов представленных в этой таблице.

Кэшбэк в YOTA из категории Модемы, доступен для городов представленных в этой таблице.

 

Кэшбэк может появиться в личном кабинете в течение 20 дней.

 

Кэшбэк не начисляется за заказы оформленные онлайн, но выкупленные в офлайн-магазине YOTA.

Reviews on YOTA (54)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
23.07.2019

I did not see a cashback. The essence is this: when ordering, you leave your phone, the employee calls back, the courier arrives, gives the SIM card for 300 rubles. And does not provide any documents. The cashback in your account does not shine, you cannot prove with any documents that you ordered a SIM card through the fly service.

The review was translated from Russian using Google Translate. Show original Show translation
24.07.2019

Hello Michael!

We are ready to help. You have an open call to the care service. You can attach a screenshot of the messages that come to your number or mail when you issue a SIM card. Waiting for feedback. Together we can figure out the situation.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
11.07.2019

Money did not come to the account.

The review was translated from Russian using Google Translate. Show original Show translation
17.07.2019

Hello!

Let's try to figure this situation out together. We have already created a customer care service # 1686192 on your behalf. You can answer in the "Help" section or by email at support@letyshops.com.

Waiting for feedback.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.07.2019

Cashback did not appear when paying for the Internet - in the amount of 350 rubles

The review was translated from Russian using Google Translate. Show original Show translation
04.07.2019

Alexander, good afternoon!

Cashback from the YOTA store is credited only for modems and SIM cards. There is no commission for paying for the Internet. You can always familiarize yourself with the terms of accrual on the page of the store.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
05.05.2019
After buying a SIM card, cashback was not credited. But after talking with the support service, everything fell into place. Thank you fly))
The review was translated from Russian using Google Translate. Show original Show translation
19.04.2019
They changed the conditions - now when you abandon the Internet you need to pay 210 rubles to the monthly fee for any package of minutes, and the cost of a minute of conversation in this case is off scale. On the fig, is this necessary if you took this operator precisely because of the possibility of inexpensive voice communication?
The review was translated from Russian using Google Translate. Show original Show translation
17.03.2019
Communication is good, convenient application, excellent cashback.
The review was translated from Russian using Google Translate. Show original Show translation
18.02.2019

not accrued cashback for paying for cellular communications, almost a month has passed

The review was translated from Russian using Google Translate. Show original Show translation
18.02.2019

Hello!

Thank you for informing.

YOTA cashback is credited only for the purchase of a SIM card or modem. This information is published in the store description on our website. Unfortunately, the reward is not provided when paying for mobile communications.

If you have any questions - please contact, we will be happy to answer.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
12.02.2019
I bought a SIM card for a tablet, I'm happy with everything. I would like to talk about one feature of cashback when buying on the YOTA website. The cashback appears in the list only after activating the SIM card (this was the case with me). Cashback was confirmed after 3 weeks, but there were New Year holidays, so this is quite good.
The review was translated from Russian using Google Translate. Show original Show translation
28.01.2019

I didn’t receive a cashback, wrote a review, I was immediately contacted by a mail support service and within a couple of days I fixed this problem, the cashback returned. I am satisfied.

The review was translated from Russian using Google Translate. Show original Show translation
28.01.2019

Cashback did not even come to the expected.

The review was translated from Russian using Google Translate. Show original Show translation
06.02.2019

Good afternoon, Olga!

Thank you for reporting the loss of cashback.

We want to help in resolving the issue. To do this, they created an appeal to the care service. We hope for your assistance and are waiting for an answer on the tab "Help" - "My appeals".

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
25.01.2019

The connection is super, although it does not catch wherever you need it! But most importantly, the cost of tariffs! I connected my parents too (when buying through Lety - the cashback flew only for one SIM card) - although two were bought at once. But not the point!

The review was translated from Russian using Google Translate. Show original Show translation
25.01.2019

Hello Marat!

Thanks for the feedback.

YOTA store provides cashback for a paid order of SIM cards - 150 rubles. That is, not for each card, but for the general order.

There will be questions about the service - write. Have a nice shopping! :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
21.01.2019

I can’t say anything about the quality of communications and tariffs, but not a good word about the YOTA store. Three times I tried to fill out an application, SMS confirmations came about accepting the application and that an employee would contact me within an hour, but that was all, no one called me back. Later it turned out that the delivery service does not work on Saturdays and Sundays (there is not a word about this on the YOTA website). Cashback also did not appear for any of the three attempts to order. Perhaps it is all about the weekend, but why not post information on the order page? When, after contacting the support service by e-mail (they don’t have GL phones), the courier service (a third-party organization) nevertheless contacted me, it turned out that the courier should be expected from 10 am to 6 pm. It’s easier to get to the point of sale and buy a SIM card, and burn it, this cashback.

The review was translated from Russian using Google Translate. Show original Show translation
22.01.2019

Hello Laura!

Thanks for the feedback.

The cashback for purchases was successfully displayed in your account. Usually it is fixed during the day :)

We hope that such situations do not happen again and your future purchases will be successful. Contact if you need help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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