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Don't forget about Cashback rules and advices

Purchases at Утконос with cashback in Austria

Time for crediting cashback
Average waiting time for cashback: 60 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Information and conditions
7.5% За оплаченный заказ нового пользователя магазина Утконос
25rub За оплаченный заказ постоянного пользователя магазина Утконос

Reviews on Утконос (60)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
06.02.2019

First time making a purchase. Cashback almost 10% credited quickly within 5 days. I am pleased. Great cashback service. And the Platypus shop. Recommend.

The review was translated from Russian using Google Translate. Show original Show translation
29.01.2019
Everything is fine, at first the cashback was 30 rub., And then 9% were credited as it should be.
The review was translated from Russian using Google Translate. Show original Show translation
26.01.2019

Purchase 01/21/2019 at 01:04 reflected only by the transition.

The review was translated from Russian using Google Translate. Show original Show translation
03.02.2019

Hello!

Thank you for writing.

Do not worry, please do our best to resolve the situation. To do this, create a call to customer care on your behalf. You can answer through the section of the personal account "Help" - "My Appeals".

We are waiting for information on the order.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
14.01.2019
All is well! I like!
The review was translated from Russian using Google Translate. Show original Show translation
27.12.2018

It seems that the Platypus now even 32 p. does not charge. I order once a week, for the 2nd time I notice that there are transitions, but there is no cashback.

The review was translated from Russian using Google Translate. Show original Show translation
27.01.2019

Hello Tatiana!

Thanks for the comment.

Do not worry, we will try to figure out why the order data did not automatically fix. To do this, create a call to the care service on your behalf. You can give an answer through the "Help" section of your personal account by opening the "My Appeals" tab.

We will be very grateful for your assistance.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.12.2018

I put a deuce, of course, for the store itself, which, in comparison with its competitors, is expensive and the choice is very stingy. As well as a deuce for the interaction of the store and letyshops on cashback. I, as a new user of the Utkonos, made a purchase in summer. Everything is OK, I added cashback as it should (therefore I did not put a one). The rules say that it is the Utkonos, not the Leopard, that is charged for increased cashback for the new user. Therefore, I offered my father to register at the Utkonos, and I will return the cashback for him on his first order through fly. But it was not there, for the Leopard and the Platypus, it turns out that it is not enough to be a new user of the platypus, you must have another computer, another account of the Letishop. Client service rules 9.2.4. also did not break, since I did not register a new account in the Platypus (attached confirmed mobile number to my father). As a result, they will give only a measly 30 rubles as a regular user, although the order was from the new user Platypus, and gave the cashback promised to his father from his own funds), no problem. The Letishop support could not give a clear answer, and, of course, referring to clause 9.2.4., It refused to revise the cashback. I do not advise to use the Platypus and letyshops for repeated purchases.

The review was translated from Russian using Google Translate. Show original Show translation
16.12.2018

Hello!

Thanks for the feedback.

We understand your desire to receive a reward at a higher percentage. Order data we receive from partners automatically.

Shops have the ability to track user activity by the following criteria: home address, mail, IP, phone number, etc. Creating a new account, alas, does not help get a cashback at the rate of a new user.

We hope your future cashback purchases will be pleasant and profitable.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.12.2018

Well, a very small KB (at prices no less, or even higher than in other stores) and disgustingly long crediting! Moreover, this is the problem of the Utkonos (in other KB systems, this is the same nonsense with this store). For the sake of 25-32.5 rubles of return, I do not even want to bother. In general, I left this store a long time ago for more adequate, and I use the Platypus only for certain goods that other stores do not provide.

The review was translated from Russian using Google Translate. Show original Show translation
13.12.2018

Irina, hello!

Thanks for the comment.

We provide the highest possible percentage based on the remuneration that we receive from partners. The cashback rate can be increased by raising Lety-statuses and applying Lety-codes. We also share situational Lety-codes. When activated, the return percentage can be increased several times.

Regarding the timing of enrollment. It is necessary for the delivery of orders, information processing and its transfer to our system.

If the conditions of cooperation are changed in the future, we will certainly share this news.

Let the mood does not depend on the weather. Good luck to you!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
23.11.2018

I have been ordering in the Utkonos for several years now, there have been unpleasant situations a couple of times, but they have always been resolved with dignity. With cashback faced for the first time. I was pleasantly pleased with the 10% discount from the amount of the order on Black Friday ... not only did I order goods with big discounts for gifts to the employees, also these 10% turned out to be a very nice bonus - it saved more than half the cost. Even cashback is not needed)))

The review was translated from Russian using Google Translate. Show original Show translation
24.11.2018

Good afternoon, Tatiana!

Thanks for your feedback on the store.

We hope that the cashback for the purchase, which is displayed in your personal account, will give you even more positive emotions from online purchases. Have a nice weekend!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
14.11.2018
I am a longtime buyer in the Utkonos, now I’m getting used to cashback. Unfortunately, not all browsers are suitable for their site - Google and Avast Secure hang, but Microsoft Edge is slowing down, but it loads everything, and the cashback is immediately found. About the store, I can say that prices are high compared to Crossroads, for example, but the assortment is more interesting, and the minimum order amount is lower - 350 rubles to the pickup point. Very convenient, when there is no cash, you need to order in absentia, and get at the right time (from 10-22). This is undoubtedly convenient. Of the minuses - sometimes there is a poor-quality product (leaked bottle, potatoes with greens).
The review was translated from Russian using Google Translate. Show original Show translation
08.11.2018

I paid for the purchase, I got it, but the cash Beck was not credited, and not even waiting. Only in transitions stayed !!

The review was translated from Russian using Google Translate. Show original Show translation
17.11.2018

Anna, hello!

Thanks for the comment.

It is very important for us that all issues and difficulties of our users are resolved. Therefore, on your behalf created an appeal to customer care. You can reply through your personal account, the Help section, or by following the link: https://help.letyshops.ru/hc/ru/requests .

We will wait for feedback.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.11.2018
Good store. I use for many years!
The review was translated from Russian using Google Translate. Show original Show translation
31.10.2018

Made an order today. Cashback is not displayed (

The review was translated from Russian using Google Translate. Show original Show translation
11.11.2018

Marina, hello!

Dont be upset. We will try to help in resolving the issue.

On your behalf created an appeal to customer care. Please respond to our request. You can do this through the "Help" section of your personal account or by email. We wait :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.