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Don't forget about Cashback rules and advices

Purchases at Tui with cashback in Austria

Time for crediting cashback
Average waiting time for cashback: 15 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 35 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Кэшбэк начисляется за покупку тура.

Кэшбэк зачислится только после осуществления тура и его полной оплаты.

Обратите внимание! Кэшбэк начисляется только при заказе с основной версии сайта. При заказе с beta.tui.ru кэшбэк не начислится.

Reviews on Tui (15)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
13.08.2019

made a purchase of the tour, and the cashback did not even appear ((

The review was translated from Russian using Google Translate. Show original Show translation
18.08.2019

Good afternoon!

Catherine, let's figure it out together :)
We have already created a call to the care service and are waiting for your message. You can write to the manager through the mail or the section of your personal account "Help", "My appeals".

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
08.08.2019

For some reason, from June, a cashback has not yet arrived. 2 times I contacted the operators, but no one gave a clear answer. The trip took place in June, already in August, the decisions of anyone !!!!

The review was translated from Russian using Google Translate. Show original Show translation
13.08.2019

Hello!

We will be happy to advise. Each store needs time to process order information. The cashback waiting period is registered on the store page. Confirmation from Tui occurs after the implementation of the tour and its full payment.

We created an appeal to control enrollment. We will wait for your answer in the "Help" section.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.06.2019

No cashback after purchasing tickets ....

The review was translated from Russian using Google Translate. Show original Show translation
14.06.2019

Andrey, good afternoon!

Unfortunately, cashback is not charged for the purchase of airline tickets. The commission is paid only for the purchase of the tour.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.05.2019
cache backlog accrued after returning from a trip. all OK
The review was translated from Russian using Google Translate. Show original Show translation
08.04.2019

I’ve been waiting for a cashback for 2 months now, I haven’t heard anything intelligible about accrual. All necessary data is provided.

The review was translated from Russian using Google Translate. Show original Show translation
09.04.2019

Hello!

Thanks for the feedback.

Sorry for waiting. The cashback for one of your orders will be confirmed after it is completed and paid in full. Information partners transmit automatically.

Do not worry, please, on this issue you have an open appeal. Manager Irina will try to understand the situation and help.

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
21.11.2018
The transition to the site was recorded without problems, a month later confirmed. Thank!
The review was translated from Russian using Google Translate. Show original Show translation
12.11.2018
Everything is OK, 4 weeks after the purchase, 2000 rubles were charged. cache.
The review was translated from Russian using Google Translate. Show original Show translation
19.07.2018
I received a cashback of 1495₽ 17 days after ordering and 10 days after settlement. All perfectly. Thank. PS apparently, the last major cashback, now I look at the conditions have changed 1% of the order ...
The review was translated from Russian using Google Translate. Show original Show translation
19.07.2018
Cashback is credited. All OK.
The review was translated from Russian using Google Translate. Show original Show translation
18.04.2018
Good afternoon! Cashback credited, many thanks to Lettyshop for helping me resolve the lost cashback issue. Be careful, when switching from tui.ru to beta.tui.ru, the cashback may not be accrued.
The review was translated from Russian using Google Translate. Show original Show translation
01.04.2018

No cashback added. Also specifically bought through the site. It would be better if I ordered it through travelate, at least everything is transparent there.

The review was translated from Russian using Google Translate. Show original Show translation
01.04.2018

Hello!

Thank you for your feedback. We work on the same principle - we bring customers to stores / services, for which we are paid a fee. Part of this reward is cashback.

We want to draw attention to the fact that there are certain conditions for receiving cashback from this service: cashback is credited only for buying a tour, and also the minimum order amount for receiving a cashback is 7000 rubles.

In order to help you in solving the issue, we created an appeal through your personal account, section "Help". Waiting for your reply.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.03.2018

Cashback is not credited. Be careful!

The review was translated from Russian using Google Translate. Show original Show translation
31.03.2018

Hello Dmitry!

Thank you for writing. We understand how unpleasant for our users situations are when cashback is not fixed for some reason. For us, such situations are doubly unacceptable.

To help you, we have already created an appeal with a customer care service. Waiting for your reply.

Good evening!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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