An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
I always buy at Shein and I love the products but recently I had problems with the cashback that didn't register but Letyshop fixed it right away! Today I have placed an order again and for the moment the cashback has not come out, if it does not arrive tomorrow I will have to notify it again
Hello!
Thank you very much for sharing your experience and submitting the request to search for lost cashback. Now it is necessary to wait until the information is processed and the application is sent to the partners for their review. As soon as they get back to us, we'll let you know.
All the best,
the LetyShops team
I have made a fairly large purchase and they have rejected my cashback, I have followed the same steps in a smaller one and they have accepted it. I do not understand anything
Hello Caroline!
We are sorry, but the conditions of the store have been broken. To please you in the situation that occurred, we have paid you the cashback partially. We hope that your next purchases are kind and successful.
All the best,
the LetyShops team
I have already made two quite large orders to Shein through Letyshops and the cashback has been generated at the moment. My question is if there will be a problem with the cashback since I had to return two items.
Hello Nora!
Thanks for your comment ❤
Don't worry, there should be no problem with the cashback, but if for some reason your cashback will be declined, you can contact us and we will help you.
All the best.
The LetyShops team