Purchases at OBI with cashback in Austria

When you enter the OBI website through the application, the prices are completely different, for example, the AL-KO aerator on the OBI website costs 19990 rubles, and through the LETY application it costs 24990 rubles.

I ordered the goods, came for him to the store. I was given the goods and the invoice, according to which it needs to be paid. But the cashier turned this piece of paper in her hands, did not understand what to do with it, and broke through the goods through the cash register. Total order not completed. The next day, a call from support, saying why you did not pick up the order. And you took it and paid for it. You express your indignation at the support, they gasp, gasp, promise to figure it out. Understood, yeah. They deleted the order from their system, and the cashback was rejected accordingly. I didn’t figure it out - the wrong amount. But the conclusion was made. If you trust the store and are confident in the purchase, it is better to pay for the order online.

Feedback for those who order delivery of goods. OBI does not have its own delivery service and they use different companies, in the case of Moscow and the Region there is an extremely terrible company, I made 2 orders. The first order was said to be brought from 10 to 14:00 later the delivery girl called and said that they would bring it strictly before 14:00. In fact, the order was brought at 20:05 referring to traffic jams that did not exist and the previous client who checked each of the 20 rolls of wallpaper for a long time (well, complete nonsense) Then no one apologized. The second order was promised to be brought before 14 in the same way, there were no calls, the issue was resolved again via the hotline, at 15:42 the driver called and said we would bring it to 17, they brought it. No one even warned the driver that it was necessary to call customers, etc., he did not even have a clear time in the schedule. Conclusion, the goods in the Ob are not bad, everything in terms of delivery costs is good BUT the delivery service of which the OBI uses is very terrible. therefore, 1 star less.

Everything is super! On Saturday I bought the order, on Wednesday the money fell into the account. Thank you store and Fly.

I placed an order in the amount of 5,496 r and redeemed for this amount., and in the application the order was fixed the order amount is 1 000 r less !!!! ((((for some reason it is not clear. Unpleasant.

not fast, but in the end, the promised 3.9% of the total purchase price came without additional dancing with a tambourine. OK!

I just took it to the store in vain ... that the cashback didn’t appear after placing the order .... it appeared, but for some reason 20 minutes after placing it.

Thank you, a cashback was waiting for three weeks. Got it without a problem.

Twice I made an order at OBI. Both times, the cashback waiting time expired and I had to write to Lety technical support with confirmation of the completed order. Both times cashback was credited the very next day. Lety thanks! OBI performs poorly, however, OBI has been losing its credibility on many points lately ... and it's a pity ...

I forgot in my previous comment to indicate that they eventually rejected the cashback. Although, for his part, he fulfilled all the conditions.

In OBI, no more foot or hand, after all, the order was made via the Internet =) On November 24th, they ordered a door in OBI with the whole set: a box, platbands, a canvas with hinges and a lock. With delivery on the 30th. In the morning on the day of delivery, they called from the store and warned that there was no one item in the store now, so the delivery was moved to the 1st in the afternoon (from 15.00 to 22.00), no one arrived, no one arrived, no one called and did not warn. Calling the hotline, they told me: here are two phone numbers of the company that is engaged in delivery (OBIs do not deliver themselves), call and find out. Both phones turned off and are not being serviced. At the end of the 2nd, we managed to find out when they could finally deliver our order. For understanding, I note that December 1 and 2 are the days off, which, due to the OBI store delivery service, went to the street. We did not receive any apology either by phone or by delivery.

Online application under No. 1103153420 I had to pick up the goods ourselves. It was written delivery for free, for some reason they refused. Cashback not confirmed. I also need interior doors. Now I have to say if they will contact you or not. They do not value the buyer.