The store may not be bad, but the Boxberry delivery service is just DISGUSTING !!! As a result, the goods were not delivered! Money was not returned! The desire to continue using Letyshops was discouraged completely !!!! I look forward to a refund of the money spent !!!!!!!!!!!
Victoria, hello!
Thank you for sharing your shopping experience.
It is a pity that such a situation has occurred. We hope the refund will be issued as soon as possible.
If you have any questions about the service - write. Have a good day!
Sincerely,
LetyShops team
While I put 1 star, the cashback did not even appear in expectations, although everything was fine with aliexpress, those support dynamite has been already 3 days, I sent all the screenshots, not how they do not want to give 7% cashback from 8500 rubles. And they cannot solve the problem, and I think I will not see a cashback.
Hello Ilgiz!
Thanks for the comment.
Do not worry, please, the care service managers will definitely try to figure everything out and help in the situation that has arisen. Expect a response in call # 1465794 by the end of the day.
Thank you for choosing our service.
Sincerely,
LetyShops team
It's a shame that 6% cashback is now only for the first purchase, and for regular customers it is 2 times lower. Now I lose half on every order. I advise you to convince this store all the same - to support and stimulate not only the first order, but to retain regular customers
Good afternoon, Anna!
Thank you for your feedback.
We understand your desire to receive a higher percentage of returns on purchases in this store. The cashback rate depends on what kind of remuneration partners provide for orders of new and regular users. If the conditions and rates change, the information will certainly be published on the store page.
If you have additional questions - write, we will be happy to advise.
Sincerely,
LetyShops team
Of the three purchases, cashback was credited only for the very first time. No order notification, no cashback itself.
Good day!
Thanks for your feedback.
The reasons for losing cashback can be: the work of third-party extensions in the browser, visiting other sources during the purchase, the use of third-party discounts, promotional codes, or violation of the terms of the store.
We've created a Care Call # 1384493 to help you understand this issue. We will be glad to receive information about the order on the "Help" - "My requests" tab.
Sincerely,
LetyShops team
Thanks for your work. After receiving the parcel, the money came in 3 days. Everything was displayed on the map instantly. We wish you prosperity and further development.