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Don't forget about Cashback rules and advices

Purchases at М.Видео with cashback in Austria

Time for crediting cashback
Average waiting time for cashback: 45 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 60 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
1.7% Кухня
1.7% Кино и звук
1.55% Мобильная техника
1.3% Фото-Видео
1.3% Развлечения
1% Домашний офис
1% Дом и Забота о себе

Reviews on М.Видео (368)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
18.10.2019

Since September 30, I've been waiting for cashback. First they requested one screen, then the second. I did everything as per instructions. Transitions are fixed. Now wait from !!!! 6 weeks !!!!! From 6 to infinity ... And while below a fairly large number of calls - and experts say that there are no problems and have not been. In short, a mess.

The review was translated from Russian using Google Translate. Show original Show translation
19.10.2019

Good afternoon!

If the cashback did not automatically lock in your account, then we have not received information about the order. In such a situation, we try to figure out why this could happen. Often we turn to partners. The answer must be expected for some time, because we do not work directly with the store.

Cashback has been credited to your balance partially. We hope for a positive result, which will make it possible to compensate for the full amount of cashback. As soon as we receive an answer, we will contact you in circulation.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.10.2019

I bought a column in this store through this site, but the cashback did not come.

The review was translated from Russian using Google Translate. Show original Show translation
23.10.2019

Good afternoon!

Ivan, a cashback for orders in the M.Video store can appear in your account within 30 days after registration. Information was also posted on the page during the transition to alert users.

Contacted you to take control of the situation. So far, no response has been received. Please write to the manager in circulation through the mail or the "Help" section of your personal account.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.10.2019

I decided to buy a phone, I saw an advertisement for this service to return cashback, I think let me try, there is also a premium, they gave an increased cashback for 7 days. On October 6, I make an order, I do everything as described, according to the rules, all tabs are closed, I bought it in one session, I took screenshots, I wait a day as it is written for the cashback to appear in the expected ones, nothing appears after a day. I write in a support chat, almost a day Ignore, then I write the first review of the court, the review goes to moderation, and after that the chat deigned to answer. In support, they said that it was necessary to wait until October 15, since the system did not fill all the orders (wait more than a week, it feels like they transmit information by pigeon mail, and in the courtyard the 21st century seems to be, well, okay), the result is October 15 and they write in support - you know, orders have not been brought, but we will monitor the situation. And the situation is such a campaign, based on local reviews, that cashback is not credited. I will not use this service anymore and I do not advise anyone.

The review was translated from Russian using Google Translate. Show original Show translation
15.10.2019

Good afternoon!

Please excuse me for waiting for an answer. Now online chat is open from 9:00 to 18:00 Moscow time, and calls are processed in turn in a week.

So far, information about your order has not been displayed in the system. Partners reported that there is a data transfer delay of up to 30 days. We are waiting for the cashback to be credited with you, as we are interested in receiving a commission and in ensuring that users benefit from our service. The manager keeps the issue under control.

Each situation described in the reviews is individual. We are always ready to understand and help. We hope you stay with us.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
14.10.2019

Cashback did not come! Contacting support did not give any results! Tired of the fact that there is no automation of charges, for each cashback you have to figure it out, write to the support service and prove about the order made.

The review was translated from Russian using Google Translate. Show original Show translation
15.10.2019

Vitaly, good afternoon!

We have received your appeal. Sorry, please do not answer yet. We process all requests in order of priority. We promise that not a single appeal will be left without attention.

Now there are difficulties in transferring orders from M. Video to our system. Orders are fixed within 30 days from the date of registration. This information was posted on the store page.

Hope for understanding.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.10.2019

The guys are just handsome! I ordered the equipment but there were failures and the cashback did not appear in the profile. Wrote in support, competently figured out the issue and returned cashback for the purchase.

The review was translated from Russian using Google Translate. Show original Show translation
14.10.2019

Andrey, good afternoon!

We were happy to help.
We hope that our recommendations will help to save cashback in the future.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.10.2019

I bought an iPhone and I’ve been using the Letishop service since the very moment they appeared, it’s already almost status status .... It's a shame. cashback is not credited, in the M-video none of the employees know about letishop! I did everything according to the instructions, the transition to the site before payment was fixed !! But no, there is no cashback! M-video specialists know only about their bonus system, but not about cashback.

The review was translated from Russian using Google Translate. Show original Show translation
14.10.2019

Lily, good afternoon!

Do not worry, please be sure to help you to understand the reason nenachisleniya. Contacting the care service is. The manager will contact you within 24 hours.

With the shop we work not directly, but through a special affiliate program. Store employees can be just do not know all the nuances of cooperation.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
12.10.2019
Bonuses are all accrued, if an error occurs somewhere, then those support immediately fixes everything! Withdrawal usually 3 weeks after purchase. Everything is super!
The review was translated from Russian using Google Translate. Show original Show translation
12.10.2019

Well, apparently I will join the mourners that the cash back from MVideo does not come ... from Ali Express everything is stable and wonderful, you don’t even worry about the observance of certain conditions. And the MVideo seems to go red ... Well, the price tag they have without cashback and other things is just add-on .. But this does not apply to letishop already ...

The review was translated from Russian using Google Translate. Show original Show translation
17.10.2019

Good afternoon!

Each partner may have their own conditions for calculating cashback. We publish them on the store page upon transition :)

A cashback for orders in M.Video may appear within 30 days after registration. To monitor the situation, they created an appeal to the care service. You can write to the manager through the mail or the section of your personal account "Help", "My appeals".

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
11.10.2019
For one purchase, the cashback was awarded without problems. For the second erroneously rejected. Thanks to the LetyShops team for their help. Understood and accrued.
The review was translated from Russian using Google Translate. Show original Show translation
11.10.2019

Not only that, an order made with an increased cashback did not appear on the list at all and support for the appeal has not responded since Monday (!!!!), so now the store has begun to cancel ALL cashback altogether. For more than a year I’ve made all purchases through this service, and not only for myself, but for all relatives, friends and colleagues, despite the higher rates in other services. Apparently, you will have to start using the new service, because Mvideo does not want to return the money, and the guys from support, apparently, do not really want to do this. Thanks for the lost money and nerves!

The review was translated from Russian using Google Translate. Show original Show translation
12.10.2019

Alexandra, good afternoon!

Sorry for waiting for an answer. Now managers respond to requests within a week.
Thank you for shopping with LetyShops throughout the year.

To understand the reasons for not paying cashback for a perfect order, we turned to our partners. Cashback for purchases was rejected because the store’s terms were violated. The manager registered the information in the appeal in more detail.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
11.10.2019

The most bespontovy store from all networks of household appliances. With a cashback ride, I was waiting in the end canceled! With delivery for two weeks, they delayed and did not even warn that they would not deliver on time, although the order was large. Thus tore off the installation of the kitchen. My review is the mvideo bottom !!!

The review was translated from Russian using Google Translate. Show original Show translation
17.10.2019

Good afternoon!

The cashback could be rejected if the algorithm for making purchases with the cashback was violated or an error occurred while reconciling order statuses.
To understand the situation, we created an appeal to the care service. You can view it in your account, section "Help", "My appeals". Also, the manager’s message is duplicated by mail. Please write an answer when the opportunity arises. We wait.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
09.10.2019

M. Video - a boycott. Why make a statement about the increased cashback if you are not going to execute? M. Video - a boycott. No more purchases from him. There are other shops.

The review was translated from Russian using Google Translate. Show original Show translation
10.10.2019

Igor, good afternoon!

Too bad you are upset. M.video store orders are received in our system.
On the issue of lost cashback, the manager will contact you in order to understand and help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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