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Don't forget about Cashback rules and advices

Purchases at MTC with cashback in Austria

Waiting time for crediting cashback
Average waiting time for cashback: 30 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 40 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
3.25% За оплаченный заказ из категории Аксессуары (без Apple)
1.65% За оплаченный заказ из категории Фитнес-браслеты, Умные часы (без Apple)
1.3% За оплаченный заказ из категории Планшеты (без Apple)
1.15% За оплаченный заказ из категории Смартфоны (без Apple)
0.65% За оплаченный заказ из категории Apple
0.65% За оплаченный заказ из остальных категорий

Максимальное число покупок с кэшбэком в магазине MTC — 3 покупки в месяц.
В случае превышения лимита кэшбэк по следующим заказам будет отклонен.

 

Важно! Кэшбэк не начисляется:

- за покупку тарифов, симкарт и пополнения счета;

- за заказы B2B (оформленные на юр.лицо).

Reviews on MTC (64)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
09.01.2019

I bought a smartphone through your service in MTS; cashback was not credited at all.

The review was translated from Russian using Google Translate. Show original Show translation
27.01.2019

Good afternoon, Ivan!

Thank you for informing.

To resolve the issue, we created an appeal to the care service. We hope to get your answer on the Help tab. With your assistance, we will be able to understand the situation and prevent similar cases in the future.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.12.2018

Always in this store does not display cashback, all the time you have to beg for support. Terribly enrages.

The review was translated from Russian using Google Translate. Show original Show translation
30.12.2018

Good day, Sergey!

Thank you for leaving a review.

We understand how unpleasant it is when a purchase is not fixed in your LetyShops account. In circulation, managers try to make every effort to understand the situation in more detail. Unfortunately, we are not able to contact MTS partners to find out the reason for the loss of remuneration. If a cashback for a future purchase does not appear, be sure to let it know. Together with the specialists of the technical department, we will consider the issue.

Upcoming holidays!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
06.12.2018
Cashback is credited a month later, as stated.
The review was translated from Russian using Google Translate. Show original Show translation
05.12.2018

Vague doubts tormented about cashback. But letishop, as always on top, is just some kind of DIA. Everything is clear, the cache is compensated. MTS 50 to 50, but they managed to buy a phone, even though the store was against the campaign.

The review was translated from Russian using Google Translate. Show original Show translation
05.12.2018

I switched from the full version to the PC, the cashback did not appear in my account ... Order 14512633

The review was translated from Russian using Google Translate. Show original Show translation
17.12.2018

Denis, hello!

Thanks for the comment.

We want to help sort things out. Unfortunately, without your help it will not work. Please respond to the appeal # 1502814, which was created through your account, the "Help" section.

Thanks in advance for your assistance.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
01.12.2018
I ordered an iPhone for the Promotion from MTS. After reading the review, I was worried whether they would accrue, and eventually accrued.
The review was translated from Russian using Google Translate. Show original Show translation
01.12.2018
everything is normal everything works
The review was translated from Russian using Google Translate. Show original Show translation
27.11.2018
ordered a smartphone with delivery, the courier refused to show the contents of the parcel before payment ... nonsense ...
The review was translated from Russian using Google Translate. Show original Show translation
19.11.2018

On November 9, I ordered a phone in mts. A few hours later took him. There is no order in the transaction history. Apparently not to see cashback

The review was translated from Russian using Google Translate. Show original Show translation
02.12.2018

Hello, Elena!

Thanks for the comment.

Do not worry, please, we will help to understand the situation. Already created an appeal to the customer care service on your behalf. You can answer through the help section of the personal account - My appeals.

Waiting for an answer.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
07.10.2018

I ordered 4 iPhones X for the Promotion from MTS. After reading the review, I was worried whether they would accrue, and eventually accrued. Thank.

The review was translated from Russian using Google Translate. Show original Show translation
11.09.2018

In August 2018, I made purchases at MTS for a total of more than 1,100,000 rubles. In total, 25 purchases of expensive smartphones were made. What do I understand? The average time to wait for a cashback of 30 days is really average. All confirmations from MTS come on a certain day. Purchases from 1.08 and from 13.08 were credited on the same day. Relatively 1.08, about 40 days passed. The most interesting thing is this. Half of the cashbacks were rejected. Although all purchases were made by the same card in the same stores (as a rule, if you look at the days when I was shopping). - I bought the orders. - All of them were displayed in my purchases on Letishops. - An employee of the MTS online store confirmed that I bought everything based on them. - According to the MTS website, orders were purchased. But they were rejected. Inexplicably.

The review was translated from Russian using Google Translate. Show original Show translation
12.09.2018

Good afternoon, Sergey!

Thank you for sharing your shopping experience at MTS.

In the description of the store on our website, the average time for crediting cashback is really indicated. Therefore, cashback can be credited both earlier and later. Based on numerous analyzes and tests, we can note that the maximum term is the average term * 1.5.

On the issue of cashback rejection, you have already opened an appeal to the customer care service. We will turn to partners and try to find out the cause of the situation. As soon as the answer arrives, we will inform you.

If you have any questions about the service, please contact.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
21.08.2018

HOW IT EXPECTED ....... here I was 99% sure that there would be a swing with this store))))))) I made an order according to the standard procedure .... I went and took it and paid ... the cashback accrued Did not happen....

The review was translated from Russian using Google Translate. Show original Show translation
22.08.2018

Good afternoon, Denis!

Thanks for the comment.

There are several factors that influence cashback accrual. Most often, the reason why the cashback may not be displayed is the failure to comply with the rules and features of the store. Sometimes the reason for the loss is in the device from which orders are issued. Since third-party programs, some functions of antiviruses, and even viruses can affect the fixing of cashback. We can only warn our users about them and give advice. This is exactly what we did in the cashback purchase rules.

For our part, we are always trying to find out the reasons for the loss of reward, so that in the future all cashbacks are successfully recorded automatically. Therefore, we clarify information about the shopping process, and also send requests to partners in order to try to find out the reason for non-payment and to clarify the possibility of recovering cashback.

We see that you have already created an appeal to the care service to resolve this issue. The manager took control of your appeal and will respond to it within a day.

If you have any difficulties or questions - please contact. We will be happy to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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