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Don't forget about Cashback rules and advices

Purchases at Moyo.ua with cashback in Austria

Waiting time for crediting cashback
Average waiting time for cashback: 30 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 40 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Кэшбэк не начисляется:

- за заказы, сделанные с корпоративных адресов @moyo;

- сотрудникам Moyo.ua;

- за покупку подарочных сертификатов, купонов, скидок на оплату и карточек оплаты счетов;

- за заказы, оплаченные бонусами. Если заказ оплачен бонусами частично, кэшбэк начисляется на сумму покупки за вычетом бонусов.

 

Что делать, чтобы получить кэшбэк:
1. Отключить блокировщики рекламы.
2. Если в заказ нужно внести изменения, необходимо отменить первоначальный заказ через колл-центр, а затем заново оформить заказ через LetyShops.
3. Оформлять заказы по безналичному расчету без индивидуальной скидки от магазина.
4. Юр.лица могут получать кэшбэк только при выкупе товара по цене сайта.

 

Кэшбэк для Moyo UA предоставляется для Украины (кроме Луганской, Донецкой областей и АР Крым).

Reviews on Moyo.ua (94)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
07.02.2020

Считаю что отключение adblock лишнее.

07.02.2020

Добрый день!

Рекомендуем отключать блокировщики рекламы при оформлении заказов с кэшбэком.

С уважением,
команда LetyShops

06.02.2020

Как же классно когда без причины отклоняют кешбек в 2500 рублей. Все условия специально соблюдал по инструкции и делал все как написано. Конечно на все случаи одна отмазка: "нарушение алгоритма покупки", плевать хоть все делается по вашей же инструкции.

07.02.2020

Добрый день!

Нам жаль, что случилась такая ситуация.
Кэшбэк по заказу отклонен, потому что произошла перезапись нашей партнерской ссылки.
Скорее всего, во время оформления заказа вы перешли на другую страницу/вкладку или кликнули на рекламный баннер.
К сожалению, партнеры не передали комиссию за заказ. Чтобы поддержать вас, зачислили бонус.

С уважением, 
команда LetyShops

15.01.2020

Be careful, the last few months when buying in MOYO, all orders are stupidly rejected! All conditions are met, a month later a notification arrives that the cashback is rejected! In support of Letishops, they answered that an answer came from the store that some algorithm was not followed, I called the store to find out why they reject the cashback, the store answered that everything was ok on their part, and recommended contacting the cashback service! One thing is clear, either the store or letishops intentionally throw their customers and football for each other, trust falls to both!

The review was translated from Russian using Google Translate. Show original Show translation
16.01.2020

Hello, Yuri!

We do not work directly with the store, but through a special affiliate program. The store manager may not know all the details.

To find out the reason for the situation, they turned to partners. For more information, see the appeal you created to the care service.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
14.01.2020
excellent, everything works!
The review was translated from Russian using Google Translate. Show original Show translation
11.01.2020

Тупо отклонили заказ на 10й Самсунг, который забрал и пользуюсь уже месяц. магазин Moyo.ua, номер заказа 1560010402

08.02.2020

Здравствуйте, Андрей!

Жаль, что столкнулись с подобной ситуацией. Чтобы разобраться в вопросе, отправили запрос партнерам. Ответ приходит в течение 6-ти недель. Менеджер контролирует вопрос в обращении :)

С уважением,
команда LetyShops

26.12.2019

I bought a laptop for 19999 with an increased%. The price was more expensive than at the outlet, cashback was rejected. I do not recommend this store.

The review was translated from Russian using Google Translate. Show original Show translation
03.01.2020

Good afternoon!

The cashback could deviate erroneously or due to violations of the purchase algorithm. To understand the situation in more detail, we created an appeal to the care service. We are waiting for your message in the "Help" section.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
20.12.2019

I bought a patch cord from them, a cashback in the amount of 1.43 UAH. rejected. After such rednecking, I did not begin to buy from them through cashback, but I take it directly. Apparently the owner of the office - GOAL!

The review was translated from Russian using Google Translate. Show original Show translation
21.12.2019

Good afternoon!

A cashback rejection could occur erroneously or due to a violation of the purchase algorithm.
We created an appeal to the care service to understand in more detail.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
06.11.2019

The percentage of cashback was reduced from 2 to 1.5%. I don’t see the point in this store. I will order now at the outlet. There is a higher cashback, credited faster and more choice

The review was translated from Russian using Google Translate. Show original Show translation
06.11.2019

Anton, good afternoon!

Terms and conditions sometimes change :)
We try to carry out promotions of increased cashback and sending out codes so that purchases are more profitable for users.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
01.11.2019

I bought a sony a7ll 31000 fotik at the end of the summer, there was an increased cashback of 6% around 1800, I did everything right. The purchase was displayed in lx. status pending. Fotik took it in the store two days later. After a month, the status is pending. I contacted the support service, provided all the evidence, a check. screenshots. They promised to figure it out. As a result, Moyo refused cashback. Letishop compensated UAH 250. my deceivers, I am very upset.

The review was translated from Russian using Google Translate. Show original Show translation
02.11.2019

Good afternoon!

We understand how unpleasant it is to lose cashback. It was rejected when reconciling information from partners. This situation could occur due to a violation of the purchase algorithm.
We filed an additional request for a commission, but it was not approved.

We hope that the recommendations provided by the manager will help when placing future orders.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
31.10.2019

Here's something like this: Under the terms of Moyo.ua, a cashback is not provided for Donetsk and Lugansk regions. Thanks to LetyShops for adding a cashback to my account, but Moyo.ua is a big hello to the store and I urge you not to infringe on people who live in the controlled territory of Ukraine, Donetsk and Lugansk region.

The review was translated from Russian using Google Translate. Show original Show translation
31.10.2019

Good afternoon!

Sergey, we cooperate with each store on certain conditions.

Perhaps the limitation is due to the difficulty of correctly transmitting data. We hope that soon the conditions for the provision of cashback by region will be changed.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
19.10.2019
Recently bought an expensive laptop. Immediately the enrollment did not appear, I wrote in technical support, the issue was resolved within a few weeks. I have no complaints. Thanks MOYO & LetyShops!
The review was translated from Russian using Google Translate. Show original Show translation
05.10.2019

I bought a laptop LENOVO IdeaPad L340-17IRH. Keshbek did not appear at all. There is no information that the order is confirmed, completed and shipped. The store manager found out for a long time and it turned out that the status of the order is not displayed until I collect it, although it has been paid. Moreover, even after I take it, because it's Saturday, order completion information will only appear on Monday. Strange scheme

The review was translated from Russian using Google Translate. Show original Show translation
22.11.2019

Good day!

To find out why the cashback was not credited, they turned to partners.
It turned out that the commission for the order was transferred to another source, not our cashback service. This situation could happen if you used a third-party promotional code, rewrite an affiliate link, or make a purchase from another resource.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
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