I have made several purchases in this store and it is horrible! There are orders that are not sent to you due to lack of stock and they continue to appear so that you can purchase them, they do not notify you, you have to constantly claim it and after more than 15 days, they indicate that they can now refund your money. If you don't claim it, you're left without the item and without the money! To contact them, you have a minimum wait of 10 minutes, they hang up on you and you have to call again and when they answer you, they hold you off. In addition, they do not apply the % of casback that corresponds to you when it is multiplied, they apply whatever they want...
Hello Montse!
We are very sorry that your experience with Miravia was negative. A detailed description of the categories can be found on the store page of our website.
All the best,
the LetyShops team
It is the first time I use it now I will know if what they say is true and they will give me the money
Hello!
The cashback has already been registered in your personal account ❤ If you have any questions, contact us through the “Help” section of your account.
All the best,
the LetyShops team
Shame on LetyShops, I made the purchase when they had the cashback increased, they have assigned me whatever they wanted, from the 45% they had to not even 5% in some cases, they have not given me the cashback that belonged to me, they They have found that I have made several purchases, even though I have followed all the steps, 3 items per order, nowhere does it say that users can make only one purchase. And if that were the case, they would only give me cashback for 3 items and not that they have given me all of them, but the minimum, obviously LetyShops is over for me, iGraal is much better in everything and I have never had any problems
Hello Maria.
There appears to have been confusion in the interpretation of the conditions. According to the established rules, the increased cashback applies to all three items in a single order, not to all three items in each of your orders. We are very sorry and we will take it into account for future promotions.
All the best,
the LetyShops team
I had never had a problem until I made a purchase at Miravia with increased Cashback. Due to a computer error, according to what they tell me, it appears a day later so they do not apply the increase to me. I send them a screenshot so they can check the day of purchase, but they don't solve anything for me.
Hello, Noelia!
First of all, we want to sincerely apologize for any inconvenience this situation has caused. Don't worry, we will credit you the difference as soon as the cashback is confirmed by the partners. Our agent is monitoring your case ❤
All the best,
the LetyShops team
I buy a lot and the LetyShops cashback and service are very fast. I wanted you to confirm if products such as shampoos, makeup, creams... correspond to the health section (to confirm how much cashback it would be), since there is another section for other categories although it mentions only computer products, and I wanted to make sure that cashback corresponds to you before purchasing it. Thank you.
Hi Claudia!
Thanks for sharing your experience ❤
Unfortunately, the store has not provided us with detailed information about the Health category. From what we understand from the categories on the site, items like shampoos fall into the Beauty category. If you have any questions, please contact us through the "Help" section of your account.
All the best,
the LetyShops team
A few days ago I made a purchase for which they charged me and now I went to the page to see the shipping and it turns out that I don't get anything Chinese if my friend had never existed and I call to make the claim and get my money back and they don't answer or respond to my messages!! Don't buy more here because they steal from people and don't give them explanations about their orders
Hello!
Please try to contact the Miravia help center , we hope they will help you as soon as possible.
All the best,
the LetyShops team
Well, it took me buying in Miravia for a long time and well, no problem had arisen until now when I bought a special phone for people with different abilities, when I got the item home I verified that it did not work and I let the seller know, he ignored the matter and He told me to talk to Miravia, they told me to return, when I made the return I had to pay the refund. I told Miravia and he told me that I spoke with the seller and he keeps answering me the same Total that I have a 25 phone, 99 euros that neither of them take care of, neither the seller nor Miravia and that it does not work and that I will never buy here again
The Lety application is very useful, because by purchasing products that you need you can receive a small tip, or for things that you don't need you can save some money. The “inconvenience”, perhaps, comes in the terms of percentage accreditation, since for example in Miravia it can vary depending on the type of product you buy, if it is Health, fashion or pets this can vary a lot, and depending on the category in which they place the product, the cashback % may be higher or lower. Therefore, it can generate doubts and controversies when we receive a cashback that is lower than expected. To do this, they could better specify the type of product, or give the % depending on the brand within the Miravia app itself, since sometimes it is difficult to know what the real % is that is being applied per purchase.
Hello Maria!
Thanks for sharing your experience. We have already added the explanation of each category on our page. We hope it helps our users understand which product belongs to which category.
All the best,
the LetyShops team
So far I was very happy, but because I hadn't had any problems. The moment you have problems, Miravia looks the other way and doesn't solve anything for you. It's been 2 weeks since I placed my order and I don't know anything about it, they charged me, they don't send it and they won't let me cancel it. From now on I will seriously consider buying again...
This store is a scam, 3 things I ordered and fatal. One of them was not at all what they were selling (not even the pieces that came in the same package were compatible), another item was of super poor quality and the third never arrived and I have no way to contact them because they do not answer my messages, They don't even read them. Don't be fooled, not recommended at all, better shein or aliexpres even if it takes longer