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up to 7.5 %
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Don`t forget about Cashback shopping rules

Purchases at La Roche-Posay with cashback in Austria

Waiting time for crediting cashback
Average waiting time for cashback: 30 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed earlier.
Maximum waiting time for cashback: 60 days
If the shop`s T&Cs haven`t been violated and the item hasn`t been returned to the seller, cashback will be credited no later than this period.
Information and conditions
7.5% За оплаченный заказ без использования промокода
4% За оплаченный заказ с применением промокода "подарок за покупку"
1.5% За оплаченный заказ с применением промокода

Кэшбэк начисляется на сумму заказа без учета НДС и стоимости доставки.

 

Важно! Кэшбэк не начисляется за подарочные сертификаты.

Reviews on La Roche-Posay (41)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
18.07.2018
Cashback credited on time. The order was using the promotional code, so the amount is the same.
The review was translated from Russian using Google Translate. Show original Show translation
13.07.2018

The order was received, but the cashback was not credited.

The review was translated from Russian using Google Translate. Show original Show translation
29.07.2018

Hello!

Thank you for reporting the situation.

We will certainly try to get it right. The main reasons for rejecting a cashback are factors such as the use of promotional codes or coupons that are incompatible with the cashback, changes to the order after registration or violation of the conditions of the store.

In order to help, we created a call to the customer care service. You can familiarize yourself with the appeal and give an answer in the Help section of the Personal Account - My Contacts section.

We will wait for feedback. Have a nice day!

Taking care of you
LetyShops team

The review was translated from Russian using Google Translate.
05.07.2018

Good afternoon! The order has arrived and cashback has already been credited.

The review was translated from Russian using Google Translate. Show original Show translation
17.06.2018

Initially, after the purchase, the cashback was about 1600, and 930 were credited.

The review was translated from Russian using Google Translate. Show original Show translation
18.06.2018

Hello Julia!

Thank you for your comment. We received information that your order was issued using a promotional code, therefore, during the processing of the order, the cashback amount has changed.

If we receive incorrect information, be sure to inform our care service. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.06.2018
At the beginning after the purchase, there was an incorrect cashback, but upon accrual - everything is correct. Thank!
The review was translated from Russian using Google Translate. Show original Show translation
05.06.2018

2 months have passed - no cashback has been added.

The review was translated from Russian using Google Translate. Show original Show translation
06.06.2018

Good afternoon, Denis!

Thank you for your feedback.

Each store needs time to process order data and transfer it to us. To understand this situation in more detail, we created an appeal to the care service on your behalf. You can familiarize yourself with it and give an answer in the "Help" - "My appeals" section.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
03.06.2018

I made an order but cashback was not credited.

The review was translated from Russian using Google Translate. Show original Show translation
03.06.2018

Hello!

Thanks for the comment.

We will definitely try to understand the situation and help. To do this, we created an appeal to the customer care service on your behalf. To consider the issue, we need your assistance, so please clarify some information about the order and send a screenshot of it from the personal account of the store.

You can find the appeal by clicking on the link: https://help.letyshops.ru/hc/ru/requests .

We will wait for the information.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
31.05.2018

I just made an order, cashback in the amount of 0 rubles was reflected !!!! Now again a series of correspondence will begin with the provision of proof of purchase, screenshots, .....

The review was translated from Russian using Google Translate. Show original Show translation
01.06.2018

Hello!

Thanks for the comment.

Don’t worry, please. During order processing, the cashback amount may vary. When reconciling information before crediting the cashback, the amount should be adjusted automatically and the cashback will be credited in the current amount.

If the cashback on your order is credited in the amount of 0 rubles - be sure to inform. We will help to resolve this issue.

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
26.05.2018

I made an order just without using the promotional code, cashback hangs in anticipation of 7% !!! Order number 241055088.

The review was translated from Russian using Google Translate. Show original Show translation
26.05.2018

Alina, hello!

Thanks for the feedback.

It happens that partners initially transmit incorrect information about the amount of cashback. During the processing of order data, information may change. We ask you to wait until the cashback is credited to the balance. If you have any difficulties or questions - write, we will be happy to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
14.05.2018

Made an order on March 8th. Cashback has not been credited for the third month. And so there are no complaints about the store and delivery.

The review was translated from Russian using Google Translate. Show original Show translation
14.05.2018

Good afternoon, Victoria!

Thank you for your comment. Cashback is credited based on the data that the store passes to us. To resolve this issue, an appeal was made to the care service on your behalf. To respond to the appeal, please go to the "Help" section of your personal account.

Together we can solve the issue. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
12.03.2018
I am making an order for the second time. Delivery by courier at home, before the holidays, good discounts. The cashback is credited somewhere 10 days after delivery.
The review was translated from Russian using Google Translate. Show original Show translation
18.02.2018

Good store! I liked everything, very happy! Cashback has come! Already withdrawn. I will order more! Thank!

The review was translated from Russian using Google Translate. Show original Show translation
Buy at La Roche-Posay with cashback up to 7.5%
Register now and receive up to +30% to your cashback rate!
Yesterday will never come back, but cashback will. LetyShops - your cash back
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You're a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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