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Don't forget about Cashback rules and advices

Purchases at La Redoute with cashback in Austria

Time for crediting cashback
Average waiting time for cashback: 60 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 90 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Кэшбэк за заказы с использованием купонов может быть не начислен.

 

Сумма кэшбэка изначально рассчитывается исходя из суммы заказа без учета НДС и будет пересчитана при подтверждении.

 

За заказ через приложение магазина La Redoute (Android или iOS) кэшбэк не начисляется.

Reviews on La Redoute (146)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
16.10.2018

Today I made an order with an increased cashback, in anticipation it immediately appeared, but for some reason the payment amount, and therefore the cashback itself, is less.

The review was translated from Russian using Google Translate. Show original Show translation
20.10.2018

Hello Svetlana!

Thank you for your feedback.

We requested information from partners and received a response that initially the order amount will be displayed excluding VAT, but when processing (reconciling) the order, the amount will be recalculated and cashback will be credited from the total purchase amount.

There are questions about the service - write. We will be happy to answer and help :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
11.10.2018

For a very long time now I have to wait for a cashback. I used to be credited for 3 weeks, now I'm waiting for almost 2 months.

The review was translated from Russian using Google Translate. Show original Show translation
11.10.2018

Good afternoon, Tatyana!

Thank you for sharing your opinion.

We understand that the cashback wait time is quite long. But still, cashback is credited successfully. We hope your purchases become more profitable.

Warm autumn and good mood :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
23.09.2018

If you plan to make a purchase in LaRedut with increased cashback, I advise you to do this no later than the first half of the last day of the promotion, or even the day before the end of the promotion. Otherwise, while the store processes your order, the day will come when the increased cashback is no longer valid. It happened with my order, made 22.07 hours at 22-00 Moscow time. In the letter from “Thank you for the order”, it was stated that the order was placed on July 22. And it was confirmed in the personal account only on 07.24. Store minus for inoperability. And thanks to the Lethishors care service for the work, as a result, I added extra cashback.

The review was translated from Russian using Google Translate. Show original Show translation
23.09.2018

Hello Anna!

Thank you for your feedback.

Please excuse me for having encountered such an unpleasant situation. A technical error occurred while fixing the order in our system.

There will be questions about the site, difficulties or ideas to improve our work - be sure to write. We are always open to dialogue and happy to respond.

We wish you an exuberant mood! :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.09.2018

The store is good, but with cashback it's a disaster. Hedgehog it’s clear that the incentive to buy is a good cashback, and without a promo code there is simply no point in making purchases there - the prices are sky-high and are growing by leaps and bounds. And imagine happiness when a couple of weeks after placing an order for 7tyshes, the cashback is rejected, when the order has not yet arrived and is not even bought out. Latishop, of course, compensates for the loss of his funds - well done. And then one of the reasons for the refusal is the promotional code is applied. Excuse me, there has never been such nonsense, everything was always credited, otherwise it just doesn’t make sense to make a purchase without a promotional code and a good cashback, why such actions, and conducting proceedings is simply inconvenient already - I feel like a crumb.

The review was translated from Russian using Google Translate. Show original Show translation
13.09.2018

Good afternoon!

Thank you for reporting the situation.

Unfortunately, remuneration may not be accrued if coupons were used in the order. Information about this is available on the store page on our website.

It is important for us to analyze the situation in detail and find out the exact reason for the loss of cashback. For this, a request was sent to partners for your order. Thank you for the information provided. The manager of the care service will definitely monitor the issue and will contact you as soon as the results are received. We sincerely hope for a positive outcome.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
12.09.2018

Last time, with an increased cashback, the Fly team worked on their own, which is very nice.

The review was translated from Russian using Google Translate. Show original Show translation
12.09.2018
Cashback appears on time and is confirmed in a timely manner. Great service and support.
The review was translated from Russian using Google Translate. Show original Show translation
12.09.2018

Another sell, the dollar is high, respectively, the prices are too high. Here 75% discounts are needed. All these products or even better are in stores much cheaper.

The review was translated from Russian using Google Translate. Show original Show translation
12.09.2018

Good afternoon!

On the store’s website there are goods of different price categories, from budget to premium. There are also regular promotions and discounts for all customers of the store.

We are sure that you will pick up something to your taste.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
31.08.2018
Well, finally, it worked as before. I made several orders with an increased cashback, and he immediately appeared in his personal account. I want to thank the employees of the company for solving problems with accruing cashback. I think I will continue to cooperate with you.
The review was translated from Russian using Google Translate. Show original Show translation
25.08.2018

Mandatory store: cashback is always activated immediately after ordering. Confirmation comes in a month with a little (the longest wait time is 7 weeks). One hundred percent trust.

The review was translated from Russian using Google Translate. Show original Show translation
17.08.2018
great service. I recommend it to all my friends.
The review was translated from Russian using Google Translate. Show original Show translation
15.08.2018

Great service! Cashback is always activated after some time (sometimes up to 4 weeks). But most importantly, the service works!

The review was translated from Russian using Google Translate. Show original Show translation
09.08.2018

cashback does not activate at all ... the extension icon does not turn green, even when you go to the store’s website from the letyshops page (after clearing the entire cache and cookies history, and everything else ...). No third-party extensions are in the browser (Chrome). Previously, everything worked without failures ... and from April 20, a complete mess ... From the phone through the letyshops application, cashbacks are credited every five times and then on holidays ... apparently it's time to change the partner .. .for there are a lot of orders and the cashback received on time, very relevant ...: (((

The review was translated from Russian using Google Translate. Show original Show translation
10.08.2018

Hello, Oksana!

Thank you for not being indifferent.

We will do our best to sort out your situation. To do this, we created an appeal through the "Help" section of your personal account. It is important for us that the remuneration for orders is recorded successfully, since we ourselves do not receive anything if orders are not fixed.

We will be very grateful for your assistance and assistance.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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