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Don't forget about Cashback rules and advices

Purchases at Kassir RU with cashback in Austria

Time for crediting cashback
Average waiting time for cashback: 5 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 15 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
1.15% За оплаченный заказ нового пользователя магазина Kassir RU
0.55% За оплаченный заказ постоянного пользователя магазина Kassir RU

Kassir RU (Москва) и Kassir RU (Санкт-Петербург) объединились!

 

Кэшбэк доступен при покупке билетов на мероприятия во всех городах.

 

 Кэшбэк начисляется на сумму заказа без учета сервисного сбора.

Reviews on Kassir RU (39)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
26.03.2018

I went to the site, the cashback was supposedly activated, but the transition was never fixed. A little disappointing, took 2 tickets, 4400r. (((

The review was translated from Russian using Google Translate. Show original Show translation
27.03.2018

Egor, hello!

Thanks for reporting the embarrassment. We will definitely understand the reasons for not paying cashback and help to solve this situation. However, without your help we can not cope. An appeal to the care service has been created from your account. Please go to the "Help" section and respond to the appeal.

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.03.2018

I also bought tickets today, the transition is fixed, and the cache back-up did not appear waiting!

The review was translated from Russian using Google Translate. Show original Show translation
14.03.2018

Hello!

Thanks for the feedback. We understand you and it is equally important for us that you receive cashback for each purchase in your favorite store. If you do not receive cashback, we also do not receive rewards from the store.

We test purchases daily and, subject to all the rules, cashback appears automatically.

If there is a loss of cashback, we understand the reasons in order to protect against the repetition of such situations in the future. To do this, ask questions about the shopping algorithm and give useful recommendations.

We value our users and are always ready to help.

Thank you for contacting the care service. In the near future, the manager will contact you and try to resolve the issue.

If you have additional questions - write.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
12.03.2018

I bought a ticket, but in expectation nothing appeared either.

The review was translated from Russian using Google Translate. Show original Show translation
13.03.2018

Good afternoon!

Thanks for the feedback. To understand why the cashback did not appear, we created an appeal to the Care Service on your behalf. You can find the appeal through the "Help" section of your personal account - "My appeals": https://help.letyshops.ru/hc/en/requests

Please tell our manager in more detail about the purchase algorithm and send the necessary information about the order.

We will definitely understand the matter and help you. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
08.03.2018

Paid with activated service. In the expected did not appear, very sorry. I will look for another service.

The review was translated from Russian using Google Translate. Show original Show translation
09.03.2018

Good day, Sergey!

Thanks for the feedback. Losses of cashback happen and for us such situations are also unpleasant. An appeal was made from your account to the customer care service to understand the reason for the non-payment of funds. In order to answer us, go to the "Help" section of your personal account and select the "My contacts" tab.

If you need help, write. We wish you spring mood :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
06.03.2018

The transition from the site was recorded, tickets purchased, about silence about cashback.

The review was translated from Russian using Google Translate. Show original Show translation
12.03.2018

Hello Vera!

Thank you for your feedback. Unfortunately, when using promotional codes for a discount, we cannot guarantee the accrual of cashback.

According to data from your personal account, the issue has already been resolved in your favor :)

If you have any questions or suggestions - write, we are always in touch.

Good evening to you!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
06.03.2018

There really are problems with the cashier, cashback is not displayed, a couple of weeks ago everything was ok, the procedure for purchasing tickets did not change!

The review was translated from Russian using Google Translate. Show original Show translation
07.03.2018

Good afternoon, Denis!

Thanks for the feedback. Cashback for orders from the Kassir RU service (Moscow) is successfully received by us in the system.

Judging from your account, you are careful about making purchases with a cashback and adhere to the rules. But, unfortunately, the accrual of cashback may be hindered by device settings or installed programs. Including some antiviruses that block the transfer of information about the transition, the store accordingly does not see that you came from our service, and places the order as usual, without a fee.

According to the data from your account, you have already created an appeal to our care service. We sincerely hope that together you can figure out the reason for non-accrual and resolve the issue.

If you have any questions or suggestions regarding the operation of the service - write, we are always happy to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
02.03.2018

The transition was fixed, purchased tickets, cashback is not displayed in the "expected". Generally not fixed anywhere.

The review was translated from Russian using Google Translate. Show original Show translation
03.03.2018

Hello!

Thank you for your feedback.

Do not worry, please, the question will be considered in your appeal. At the moment, Vitaly, the manager of the care service, is awaiting your reply.

We hope for your assistance. Good evening!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
22.02.2018

The transition was fixed, bought tickets, and cashback is not displayed even in the "expected" ones.

The review was translated from Russian using Google Translate. Show original Show translation
24.02.2018

Hello, Alexander!

Thanks for your feedback. We are very sorry that you encountered such a situation and the cashback did not appear in your personal account. In order to help you in this situation, we created an appeal through the "Help" section of your personal account.

We will be very grateful for your assistance. Waiting for your information.

Have a good weekend!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.02.2018

The same reason, the transition is fixed, the payment has passed, the cache back is not displayed anywhere.

The review was translated from Russian using Google Translate. Show original Show translation
19.02.2018

Hello!

Thanks for your feedback.

We want to draw your attention to the fact that cashback is credited only for residents of Moscow. To clarify all the details on order, we have already created an appeal to the care service through your personal account.

We will try to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
14.02.2018

This is not the first time I have made a purchase with Letyshops, but the cashback from this store was not credited to me after purchasing tickets. Enough time has passed.

The review was translated from Russian using Google Translate. Show original Show translation
16.02.2018

Good afternoon, Jamilya!

Thanks for the feedback. Losses of cashback happen and such situations are also very unpleasant for us.

The reason for non-accrual of cashback can be - non-compliance with one of the points of the rules or features of the store, the reason may be in the device from which the purchase is made, since the fixing of the cashback can be affected by a third-party browser extension, one of the functions of antivirus programs, and even viruses. Sometimes stores mistakenly do not transmit order information.

According to the data from your account, you have already created an appeal to our Care Service and, together with the manager, resolve the issue.

Jamilia, for our part, we promise that we will do our best to resume your cashback.

If you have any questions - write, we will be happy to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.12.2017

Cashback credited after 3 days, excellent)

The review was translated from Russian using Google Translate. Show original Show translation
04.12.2017

Thank you very much, 2 days have passed since the order and cashback is already warming your soul, everyone is set off !!!!!

The review was translated from Russian using Google Translate. Show original Show translation
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