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Don`t forget about Cashback shopping rules

Purchases at iHerb with cashback in Austria

Waiting time for crediting cashback
Average waiting time for cashback: 60 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed earlier.
Maximum waiting time for cashback: 90 days
If the shop`s T&Cs haven`t been violated and the item hasn`t been returned to the seller, cashback will be credited no later than this period.
Information and conditions

To not lose your cashback please click to iHerb from LetyShops website before making any new order. Please follow the rule 1 transition - 1 order.

 

Orders may be displayed with a delay of 4 days.

 

Cashback is credited in your currency that has been selected by you while registering in LetyShops and is converted at the rate of the National Bank of your country.

 

Important! According to the terms of the iHerb store, if the cashback has not been charged, please contact the Customer Care support within 2 months after the actual purchase.

 

Cashback for the following cases is not credited:

  1. Orders made with referral codes. The referral codes consist of 3 letters and 3-4 digits. For example: WVH436.
  2. Orders paid for with bonuses. If the order is paid for with bonuses partially, then cashback will be credited for the purchase amount excluding bonuses.
  3. Orders made in the iHerb mobile app.

Reviews on iHerb (625)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
25.04.2020

The last three orders no cache is especially a pity the last order the stock was tct already 15%

The review was translated from Russian using Google Translate. Show original Show translation
03.05.2020

Good afternoon, Sasha!

We created a call to the care service to sort out the issue. You will find it in the Help section. To do this, we recommend using the browser version of the site. Waiting for your reply :)

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
21.04.2020

Good day! Already left a review, but apparently by. You did not charge cashback for my order. The help section does not work. You promised to figure it out, but it’s silent for more than two weeks. Tell me, should I wait for my cashback? This whole situation upset me. Don't turn into assholes, please.

The review was translated from Russian using Google Translate. Show original Show translation
22.04.2020

Good day!

Maya, after creating the first review, we immediately contacted you to sort out the issue and help. Having received a new comment, they wrote to you in the mail. Unfortunately, no response was received.

Please send an email to support@letyshops.com. The appeal will be created automatically.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.04.2020

The last three orders, no cache ... it’s especially a pity the last order the stock was already 15% ...

The review was translated from Russian using Google Translate. Show original Show translation
16.04.2020

Good day!

The reasons for non-accrual of cashback may be non-compliance with the terms of the store, as well as the purchase algorithm. There may also be an error in data transfer.

We understand that the situation is unpleasant. We are ready to understand everything and help in the "Help" section. We are waiting for the message.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.04.2020

And where is the cashback? What is the point here to order if it is not?

The review was translated from Russian using Google Translate. Show original Show translation
24.04.2020

Good afternoon, Anna!

Most often, iHerb cashback is lost due to the use of the store’s mobile application and referral codes. To protect users from losing the bonus, they described in detail all the conditions for receiving it on the store page .

We created a call to the care service to sort out the issue. Hope for feedback.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
12.04.2020

I didn’t see any reason to use kb in this store. It is more appropriate to immediately apply the referral code to them to get a discount than wait 3 months for a cashback. An order from March 17 was received after 4 days. Everything has been eaten up a long time ago, and kb is on hold.

The review was translated from Russian using Google Translate. Show original Show translation
13.04.2020

Good afternoon!

Each store has its own conditions for receiving cashback. In iHerb, the bonus is not fixed if a referral code is used. You can always choose one, the most profitable way to save :)

Cashback is credited within 75 days. This time partners need to transmit information.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
07.04.2020

Fly shops organized an action with an "increased" cashback as much as 15% until April 3. I made an order according to all the rules. From the computer’s browser, follow the link, fly the shop, add to the basket after the transition, without promotional codes! I restarted it ten times so that it wouldn’t crash, the letishops extension installed on my browser was “green” and indicated that the cacheback was activated. As a result, no cashback. I wrote in support and received an unsubscribe: "we did not receive a cashback ... next time, so that does not work out, follow the rules, carefully read ... etc.". So I know these rules by heart and strictly follow them, and for my part everything was done as it should. Only this does not guarantee anything. Before, fly shops always went towards customers, even when they were wrong. And now you are doing everything right - and they shrug your hands in response.

The review was translated from Russian using Google Translate. Show original Show translation
08.04.2020

Good afternoon!

Svetlana, thank you for following our recommendations. We are also interested in the fact that the cashback is fixed automatically.

And now our service is as loyal as possible. The question will not be left without a solution. We turned to partners to find out the reason for not paying cashback and get a commission. We hope for understanding and wait together with you.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
07.04.2020

I made an order with a promotional cashback at 15% on February 4. Cacheback did not appear. Waited as described. Nothing has come. Wrote to the care service. They said we will wait, do not worry. We waited so for 2 months and on April 7 letishops threw this cashback as a bonus without waiting for an answer from iherb. Thank you for your concern, but such a cashback job at this store is not good.

The review was translated from Russian using Google Translate. Show original Show translation
07.04.2020

Hello!

Unfortunately, we did not receive information about your purchase, so the cashback did not appear. We turned to partners to find out the reason for the loss, but the answer did not come.

To support you, I credited part of the funds from the budget of the company. We hope that the situation will not happen again, and future purchases will be with maximum benefit :)

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
01.04.2020

Almost every cashback with a fight. Right now, the transition has been fixed since March 8 - there is no cache. The order has been received a long time ago, a support request was sent on the second day after the cashback was not displayed after the transition. All screenshots with a summary of the order and explanations of the basics - everything is provided. And that I did not have referral codes, and that the transition from a PC, and not from a mobile. And that the application worked, and ad blockers were disabled. And that transition is from the Letishops site. And that there were no transitions to any other tabs in the order process. Woz and now there - the cache did not appear. Everything is waiting for "clarification from partners."

The review was translated from Russian using Google Translate. Show original Show translation
02.04.2020

Good afternoon!

Ksenia, thank you for providing the necessary information. Yes, we turned to partners to clarify the reasons for not paying cashback. We do not want the situation to repeat itself. Since we cooperate with the store through a special program, processing requests may take about 6 weeks. The manager keeps the situation under control in circulation.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
19.03.2020

Cashback was credited, but only after contacting the support team, there are friendly guys, if you insistently conduct a dialogue, then everyone will pay))

The review was translated from Russian using Google Translate. Show original Show translation
19.03.2020

Good afternoon, Marina!

We receive a commission only if the cashback is displayed automatically, we are also interested so that there are no difficulties with the bonus. We are always ready to deal with the issue and help with crediting cashback, it does not depend on perseverance in dialogue :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
19.03.2020

very often cashback just does not appear in your account. regularly have to unsubscribe in those support ...

The review was translated from Russian using Google Translate. Show original Show translation
20.03.2020

good day, Elena!

We are also interested in the bonus being displayed automatically. To understand the situation, we sent a request to partners. The manager will contact you as soon as he receives the information. Cashback for part of the purchases was credited from the company’s funds :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
09.03.2020
I ordered 4 times. All the time kb was charged and after 2.5 months it was confirmed. Thank you Fly for the opportunity to withdraw funds
The review was translated from Russian using Google Translate. Show original Show translation
03.03.2020

Very slowly accrued cashbacks from this store. 75 days can easily come out, but there will be no cashback.

The review was translated from Russian using Google Translate. Show original Show translation
04.03.2020

Hello Nikita!

IHerb cashback is credited to your account within 75 days. If during this time the bonus is not credited, you can always create an appeal to the care service. We will do our best to help :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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