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Don't forget about Cashback rules and advices

Purchases at Hotels.com with cashback in Austria

Time for crediting cashback
Average waiting time for cashback: 60 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Information and conditions

Уважаемые пользователи!
Обращаем  ваше внимание, что средний срок подтверждения кэшбэка рассчитывается после даты фактического выезда из отеля.

Кэшбэк за бронирования в Hotels.com начисляется только для жителей России и СНГ. При оформлении заказа ІР-адрес должен быть зарегистрирован в РФ или СНГ. При оформлении с ІР-адресов других стран, кэшбэк может быть утерян/отклонен.

Кэшбэк начисляется только за бронирование отеля на сумму заказа без учета НДС и будет подтвержден после фактического проживания.

Сумма кэшбэка может изначально отображаться неверно, но при подтверждении заказа кэшбэк будет актуализирован.

Кэшбэк не начисляется:

- при оплате эксклюзивными ваучерами;

- за оплаченный заказ с использованием купонов, промокодов.

Reviews on Hotels.com (36)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
21.09.2019

I booked through Hotels in November and December 2018, and the cashback only this week was confirmed to me. Not even a year has passed :)))

The review was translated from Russian using Google Translate. Show original Show translation
22.09.2019

Good afternoon!

Olga, the cashback for reservations at Hotels.com is credited to the balance on average 60 days after leaving the hotel. For the convenience of users, they published information on the service page.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
17.09.2019

Awful service! Only Dmitry from technical support helps me out, who reassures me and tries to solve something, apparently hotels.com really do not want to give my cashback in the amount of 7,086.40 rubles! So that I once again in my life there booked a room, pf, figurines to them. And so, 2 months have already passed, there is no result, we are waiting for what letyshops support will do and we hope for the best result :-)

The review was translated from Russian using Google Translate. Show original Show translation
18.09.2019

Good afternoon!

George, have not yet received a commission and confirmation of booking from partners. They have already submitted a request to resolve the issue. The manager keeps the situation under control in circulation.

We are waiting together :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
10.09.2019

I will join in one star. Several times I checked whether the extension is active. Everything was fine. Cashback not accrued. Thanks to the support, as always on top. Part of the cashback is compensated.

The review was translated from Russian using Google Translate. Show original Show translation
10.09.2019

Good afternoon!

Did not receive order information :(
Perhaps there was a violation of the purchase algorithm or the data was not transmitted. We hope that no more such situations will arise and cashback will be credited automatically to the balance. Our recommendations will help in this: https://letyshops.com/shopping-rules .

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
21.08.2019

cashback did not confirm, like all other stores for large purchases

The review was translated from Russian using Google Translate. Show original Show translation
21.08.2019

Good afternoon!

Unfortunately, we did not receive the information and the commission for the reservation you made. Several factors could have affected this, including:
- The work of third-party browser extensions;
- the use of promotional codes / coupons from other sites;
- Transition during booking to other pages.

We hope that more of these situations will not happen and cashback for subsequent orders will be recorded in your account.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
11.07.2019
After 2.5 months, everything came.
The review was translated from Russian using Google Translate. Show original Show translation
31.05.2019

Transitions and purchases are not recorded! The festive double promotional code disappeared.

The review was translated from Russian using Google Translate. Show original Show translation
16.08.2019

Good afternoon!

Peter, information about transitions to the Hotels.com service is recorded in our system. Information can be checked in your account, section "Orders and finances", "My transitions".

To find out the reason for the loss of cashback, we submitted a request to partners. And so you do not wait, cashback is already credited to the balance :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
08.05.2019
I often use this store and I am satisfied with the result. Yes, the waiting period for calculating the cache back is quite large, but it is always charged in full. Letyshops always has great support. I want to note with separate words of gratitude to Letyshops for accruing cash back to her husband for booking a hotel in the Maldives at Hotels.com as part of the campaign "Cash back rate has been increased 10 times." Honestly, we thought that nevertheless we would disown such a significant amount for a refund (which is more than 100 thousand rubles), but everything was credited within the indicated period. Thanks for the decency! Unfortunately, they didn’t give the opportunity to take full advantage of the action - in fact, they significantly reduced the validity of the promotional code (it worked just a few hours), it was very disappointing that the justification for terminating the "code was used for commercial purposes" was your task and was to block such cases and prove these facts, as well as ordinary users of your site. Well, in general - thanks for having such a site on the Russian Internet.
The review was translated from Russian using Google Translate. Show original Show translation
13.03.2019
Cashback did come, though it took 4.5 months, no additional gestures were required.
The review was translated from Russian using Google Translate. Show original Show translation
09.03.2019

Not credited cashback. Letishops gave themselves 800 r, but 1500 should have come.

The review was translated from Russian using Google Translate. Show original Show translation
09.03.2019

Hello!

Thanks for the comment.

We sent a request to partners to find out the reason for the loss of cashback. Unfortunately, there is no answer yet. We calculated the maximum possible amount of cashback from the company's funds to support you. We hope to receive confirmation from partners soon to return the remainder of the cashback. As soon as there is news, a care manager will contact you.

Hope for understanding.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.02.2019
Cashback from Hotels is always credited with some problems. But, I pay tribute to Letishops - accrued. And 3 stars for the fact that if you had no problems with Hotels, they will be, a matter of time. This is not about cashback, but about the difference in the level of support in the USA and the Russian Federation. Example: if you buzzed on Hotels, and the hotel says "you need to pay extra" - Hotels will shrug.
The review was translated from Russian using Google Translate. Show original Show translation
25.01.2019

Unfortunately, I have to join those who put one star for this type of cashback.
1. Not all cashbacks are registered.
2. Those that are registered are pending from the end of October. This, by the way, is 90 days. Why are you writing about 45-60 if this is not true?
3. The ticket was created, the response time is good, they requested a screenshot of the lux in hotels, then they did not move further.
Dear, debug the procedure of interaction with the counterparty, or exclude it from partners. Why should I as a user spend my time communicating with customer support? And not only me, everyone has the same complaints. Draw conclusions, otherwise people will run away simply, there are enough services with buns.

The review was translated from Russian using Google Translate. Show original Show translation
26.01.2019

Leonid, good afternoon!

Thank you for your feedback.

It is important for us to analyze the situations of losing cashback. If the reward has not been recorded on the Orders and Finances tab, the care manager will make every effort to help. You can report the order in open circulation on the "Help" tab.

For each service or store there is a specific procedure for crediting cashback. Confirmation time and other conditions can be found in the store description on our website. For Hotels.com, the average waiting time is 45 days from the date of actual departure from the hotel. The maximum period was not provided, so the cashback can be confirmed both earlier and a little later than average time. We expect information and rewards from partners with you. Perhaps they needed a little more time to process the data.

There will be additional questions - write. Always open to dialogue.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.01.2019

Month as cash back should be available at the conclusion, and things are there (((

The review was translated from Russian using Google Translate. Show original Show translation
17.01.2019

Hello Maria!

Thank you for your comment.

We understand how long you wait for crediting cashback for a reservation. Unfortunately, we have not yet received confirmation from partners. Therefore, the request is retransmitted. We hope that the issue will be resolved soon. Our manager will report the results in open circulation. Sorry for the inconvenience.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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