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Don't forget about Cashback rules and advices

Purchases at Frendi with cashback in Austria

Time for crediting cashback
Average waiting time for cashback: 30 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 60 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
2.5% За оплаченный заказ из категории Отели и Туры
3.25% За оплаченный заказ из остальных категорий

Reviews on Frendi (21)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
15.11.2019

since November, cashback is simply not credited, and the refund for an unused coupon is delayed for weeks, the impression of the store is spoiled, I will refrain from recommendations

The review was translated from Russian using Google Translate. Show original Show translation
20.11.2019

Good afternoon!

Olga, we contacted you in order to resolve the issue.
To understand the situation and calculate the cashback, we need accurate information on orders - date, number, amount, status. If possible, send it to the manager.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
11.11.2019

I bought a coupon for a beauty salon in October, I used the service in the salon 02.11.2019. In my personal account, cashback was reflected and is still in the waiting status. Long wait, before there was quickly confirmation.

The review was translated from Russian using Google Translate. Show original Show translation
11.11.2019

Good afternoon!

Irina, each partner needs time to process and transmit information. If the cashback is not credited on time, please inform the care service.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
29.06.2019
I bought it several times on this site, cashback was reflected in lux almost instantly. It was credited in the same way, without any problems.
The review was translated from Russian using Google Translate. Show original Show translation
14.04.2019
Cashback accrued as expected
The review was translated from Russian using Google Translate. Show original Show translation
04.01.2019

cashback is credited with the help of Letishops employees.

The review was translated from Russian using Google Translate. Show original Show translation
04.01.2019

Good afternoon, Olga!

Thanks for the feedback.

Unfortunately, situations of loss of reward happen. We try to make every effort to understand the situation, and return the cashback. You can always contact the care service for help and advice.

We wish you a pleasant shopping and automatic display of cashback for orders. There will be questions - write. Always happy to suggest.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
23.12.2018

I bought more than 3 coupons, not one of them in the cache and did not appear. left a complaint employees fly and do not respond. 1 ---- sever all business relations with this organization as friend you have many complaints. what you don’t see. 2 ---- employees fly the campaign already at the table celebrate the new year and this is not a plus for you I wrote a complaint about friend you can’t answer for 2 days

The review was translated from Russian using Google Translate. Show original Show translation
24.12.2018

Hello!

Thanks for the comment.

We ask you not to worry ahead of time :-) Be sure to resolve the situation.

The manager of the care service will return with a response in circulation within 24 hours.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
20.12.2018

This store does not charge cashback fundamentally. Thanks to the support of Letishops, she credits from her sums after contacting the client. But how long will you do this? It’s worth understanding the reasons! Yes, if it matters - advertisers in the browser are disabled for both sites, the extension is NOT installed (but should work without it!).

The review was translated from Russian using Google Translate. Show original Show translation
21.12.2018

Alexey, hello!

Thanks for the feedback.

At the moment, the reward for orders from this store is successfully recorded in the system. We see that you did not have a cashback for only one order. Perhaps this happened by mistake.

You are right, you can activate cashback both through the transition from the site, and through the extension. We recommend installing our extension so that it reminds you of the possibility of receiving a refund, as well as to warn about the blocking of affiliate links.

If you have any questions - write. Always happy to help :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
11.12.2018

People for a large amount of cashback through this site does not go camping. He ran into it and realized that it was a divorce.

The review was translated from Russian using Google Translate. Show original Show translation
24.12.2018

Hello!

Thank you for your feedback.

It is unfortunate that there were difficulties using the service.

The following factors can affect the loss of a reward: violation of the purchase algorithm, non-compliance with the conditions of the store, certain device settings, programs installed on it, or some browser extensions. The amount of the order does not affect the calculation of remuneration.

Based on your account, it’s clear that the issue of accrual has already been resolved.

We hope that no more difficulties will arise when working on the site.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
20.09.2018

I bought a coupon two times, both times the cashback was not reflected. The first time I wrote to the care service - they accrued cashback, it seems the second time I also need to write.

The review was translated from Russian using Google Translate. Show original Show translation
07.10.2018

Catherine, hello!

Thank you for your feedback.

It is important for us to understand the reasons for not charging remuneration so that similar situations do not recur in the future. To this end, we have created contacting worries. We will be grateful for your assistance. You can familiarize yourself with the appeal and give an answer in the "Help" - "My appeals" section of your personal account.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
12.04.2018
I made several purchases, everything was credited without any problems!
The review was translated from Russian using Google Translate. Show original Show translation
25.03.2018

I bought a tour on "Friend" for a relatively large amount. For some reason, cashback did not accrue. ((

The review was translated from Russian using Google Translate. Show original Show translation
26.03.2018

Hello!

Thank you for your feedback. Unfortunately, we, like you, did not receive a reward for this order.

To understand the reasons for losing cashback and help you, we created an appeal through the "Help" section of your personal account. We will wait for feedback and hope to resolve the issue.

Have a nice evening!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
29.01.2018

Always, "Friend" cashback accrues, but this time for some reason did not accrue. A day has passed, but there is no cashback. I was upset.

The review was translated from Russian using Google Translate. Show original Show translation
31.01.2018

Hello!

Thank you for your feedback. Olga, it’s a pity that the cashback for your order did not lock automatically. It is very important for us to solve any problem that has arisen and make sure that online shopping brings only pleasure. To do this, please leave a request through your personal account, the Help section with a detailed description of the problem and the exact details of your order.

We will wait for feedback.

Thank you for being with us)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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