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Don't forget about Cashback rules and advices

Purchases at Фокстрот UA with cashback in Austria

Waiting time for crediting cashback
Average waiting time for cashback: 22 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 30 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Кэшбэк не начисляется за заказы, созданные сотрудниками контактного центра и сотрудниками Фокстрот UA.

 

Кэшбэк для Фокстрот UA предоставляется для Украины (кроме Луганской, Донецкой областей и АР Крым).

Reviews on Фокстрот UA (94)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
19.02.2020

Обманывают! После покупки холодильника, получил отрицательный ответ о кешбеке. Сообщили, что этот заказ был отменён. Поэтому вознаграждение магазин не передал. Заказ был переоформлен в магазине или проведён как оффлайн-покупка.

19.02.2020

Добрый день!

Действительно, кэшбэк был отклонен при сверке данных. Мы обратились к партнерам для уточнения причин. В ответе нам сообщили, что заказ, оформленный через наш сервис, не был выкуплен. В таком случае комиссия за покупку не передается, а кэшбэк не начисляется.

С уважением,
команда LetyShops

12.02.2020

К Фокстроту отношусь средненько (были не очень приятные случаи). Оставались бонусы от предыдущих покупок. Заказывал электрочайник. Спустя несколько дней после заказа позвонил менеджер, сказала что чайник приехал битый. Ок, мне не горит. Переделали заказ. Потом уже после рабочего дня опомнился, что это ж кэшбека не будет. Но нет, кэшбек зашел, причем раньше чем должен был и 14 дней не прошло. Спасибо LetyShops за сервис.

12.02.2020

Максим, добрый день!

Здорово, что кэшбэк зачислился на баланс за покупку! :)
Советуем все же заново оформлять заказ через наш сервис при возникновении таких ситуаций.

С уважением,
команда LetyShops

07.02.2020
Хороший магазин и быстрое зачисление кэшбэка .
07.02.2020
Кешбэк пришел!!! не ожидал...
24.01.2020

Yes, everything is fine, it’s a pity that the cashback is so small if only 3-4% did :)

The review was translated from Russian using Google Translate. Show original Show translation
24.01.2020

Hello Andrey!

We often offer Lety codes that increase the cashback rate. Follow our news and newsletters :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
24.01.2020

You have to make an order twice, since the first time a cashback does not appear !!! Even if you are told that during the day, a lie !!! He should appear immediately !!!! For the third time I order, twice))

The review was translated from Russian using Google Translate. Show original Show translation
24.01.2020

Good afternoon!

A cashback can appear in your account within 24 hours after placing the order, as it takes time to transmit information to us. We recommend checking whether the purchase algorithm and the conditions that are on the page when moving to the store are respected.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.01.2020
Everything is fine. The goods were delivered on time. Cashback is also confirmed in the promised time frame.
The review was translated from Russian using Google Translate. Show original Show translation
27.12.2019
Foxtrot pleases% cashback! I love this store, he became even more like after rebranding with a fox)))
The review was translated from Russian using Google Translate. Show original Show translation
26.12.2019

There was a promotion with a cashback from the Foxtrot store, so I decided to order a TV. Switched from the mobile application, the top exactly lit up that the cashback is 8% active, made an order, even the TV stands at home, and the cashback never appeared in anticipation. Very disappointing.

The review was translated from Russian using Google Translate. Show original Show translation
28.12.2019

Hello!

Hi, Custom information was not reflected in our system. To understand the reasons, the manager has already sent a request to partners. Waiting together :)

Regards,
the LetyShops team

The review was translated from Russian using Google Translate.
19.12.2019
Keshbek did not appear, wrote to LetyShops support, the issue was resolved within 2 hours, I am very grateful to LetyShops for the quick feedback!
The review was translated from Russian using Google Translate. Show original Show translation
11.12.2019
People who complain that something did not work out for them, cashback is not credited, the store breeds ... Learn to use the opportunities provided to you. Everything is charged for me, I am absolutely satisfied with the work of the store. I have been using the services of Foxtrot for a long time and no jambs have been noticed for a long time. They themselves will not understand something, will not finish it, but the store or Letishops are to blame. Well, of course, “I can’t be guilty,” “I’m a client,” “why people and artificial intelligence do not read my mind?” ... Sorry, it’s boiling. PS: LetyShops and Foxtrot are handsome! ;)
The review was translated from Russian using Google Translate. Show original Show translation
09.12.2019

Made an order in foxtrot. Now I'm looking at my purchase history. The cashier marked my order and created a new one. It's a shame. Deception!

The review was translated from Russian using Google Translate. Show original Show translation
10.12.2019

Hello!

It is a pity that this happened :(
Cashback is really not charged for orders made by store staff or by phone.

Sincerely,
the LetyShops team

The review was translated from Russian using Google Translate.
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