Purchases at Ezebra with cashback in Austria
- Please be advised to accept cookies on the store's website for your order to be tracked properly. Otherwise cashback for an order may get lost.
- Cashback is credited only for the article net value excluding the value added tax, all other taxes and fees and the additional costs for delivery and shipping.
Reviews on Ezebra (37)
Therefore, we publish only our customers' reviews.
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Worst. The return of caschback is going blocky. It disappears somewhere and another wait begins. Terribly annoying.
Good morning!
Unfortunately, we have no influence on the speed of processing applications and calculating cashback by the store. Even with the automatic appearance of orders, confirmation does not take place immediately, but within the maximum waiting period of 95 days for the Ezebra store. But the most important thing is that the positive response to your orders and the cashback has been credited to your account. :)
Yours sincerely,
LetyShops team
Cashback can't be found in system. I decided to use cashback because they're offering 40% as a special occasion and i feel scamed because I don't get anything so what's the point of using this :( U get information that they contact shop and it take up to 3 months..
Hello.
Don't worry, please :)
We have already sent a request to our partners to specify the reason off cashback losing. You can keep track of any updates of the request in the “Orders and finances” section.
Sincerely,
LetyShops team
Unfortunately, when placing the order again, the cashback did not appear :(
Good morning!
We can see that you have already created a request to search for cashback. It is already under review. We are sure that a solution will be found. We will make every effort to ensure that you receive cashback. You can track the status in the " Orders and Finance " field. It will change automatically.
If you would like us to monitor the situation with you, please contact us via the Help box.
Yours sincerely,
LetyShops team
It is true that I ordered it once, but I had no problems recovering the refund :)
Good morning!
We hope all future orders will be successful as well. :)
Yours sincerely,
LetyShops team
Unfortunately, I didn't get any cashback through the store itself, but Letyshops staff was nice enough to write to fix the problem. I got a bonus from the LetyShops fund. Thank you, I recommend the app :)
Good morning!
We are glad that we could help you. :) We hope that there will be no difficulties in the future.
Yours sincerely,
LetyShops team
The third time the same can not find an order without sense.
Good morning!
We can see that you have already created an application for one order in order to find a cashback. Please do this for all other purchases as well. This will help us understand the situation and also try to restore funds to your account.
Yours sincerely,
LetyShops team
As with most people, my cashback was also not found. I have to wait 8 weeks for my application to be processed. Since there are so many negative comments, why doesn't it get resolved once and for all? No sense.
Good morning!
We understand that you don't always want to wait. But we sincerely want you to receive your cashback, so we sent the request to partners. As we work with stores not directly, but through special programs, processing applications takes time. Just like you, we are waiting for a decision, because we have not received anything to order. This way, similar situations can be avoided in the future, as partners can pass on the reasons that contributed to the loss of cashback. So as soon as we get the information you need, we'll be sure to let you know.
Yours sincerely,
LetyShops team
The store itself was great, everything was fine. Return problem, rejected three times.
Good morning!
To try to resolve the rejected cashback situation, we created an application in the "Help" section. We will wait for your reply and hope to find a solution.
Yours sincerely,
LetyShops team
Cashback was to be in the amount of PLN 40, the waiting one appeared by PLN 8 less than it should be granted, and as a last resort, this was rejected. Lety gave PLN 20 as compensation, but I believe that Ezebra is doing SCAM. I made larger purchases on purpose to get the maximum cashback. It was supposed to be PLN 40. SCAM and nothing else.
Good morning!
Thanks for your comment.
We would like to point out that cashback for orders in the Ezebra store is calculated on the amount excluding tax. This information is also posted on the site. Therefore, the order amount may be displayed less.
As for the order, unfortunately the partners rejected the cashback for it. To clarify the situation, we sent a request but received no reply. To support you, we have added a bonus from LetyShops funds, even though we did not receive anything ourselves. We hope that such situations will not happen again in the future. But in any case, we are always ready to help.
Yours sincerely,
LetyShops team
My previous comment has been deleted so I'm adding it again. Super shopping, great deals, but cashback is not working ...
Good morning!
To help resolve a matter regarding an order in this store, we contacted the Lady in request # 2306670. Unfortunately, we did not receive a reply from you.
We sincerely wish to help you resolve this situation. If possible, you can write to us via the "Help" section, "My conclusions" in the browser version of the website.
Yours sincerely,
LetyShops team
No problems with the order, I have not received the cashback yet, in addition, the PLN 10 bonus for the referral has not been counted yet, and the time is running. I do not know if the Ezebra cashback lasts so long that the bonus will not be lost :(
Good morning!
We can see that your order request has already been sent to the partners to understand the situation in more detail. Waiting for a response takes approximately 8 weeks. You can also track the status of the claim on its line in your account. As soon as we have the necessary information, we will contact you.
Regarding the registration bonus, it will be charged after the cashback for your orders is confirmed. You can learn more about it in the Recommend and earn section.
Yours sincerely,
LetyShops team
