Good day!
Vlad, it is also unpleasant and unprofitable for us when cashback is lost. Only in the case of automatic fixation of the order we receive a commission, from which it is charged.
The loss can be influenced by several factors, including: the work of third-party extensions in the browser, the use of a promotional code, placing an order after switching from a letter from a mailing list, etc.
The balance was credited with compensation from the service.
Sincerely,
LetyShops team