they sent me a different stuff not the one I ordered
HI!
Try contacting store support. They should be able to help you.
Good day!
after 3 months they still haven't credited me with my Cashback for this reason I absolutely don't recommend this shop
Your lost cashback request will be processed automatically.
To find the reason for the loss of your cashback and try to return it, we sent your request to the store representative.
The response may take approximately 16 weeks after the request has been sent to the store (you created it on 11/23/2023). If we get a positive response, we will definitely credit you the cashback.
My negative review is due to shipping. GLS is not new in returning the package to the sender despite having indicated a center indicated by themselves as the collection point. So after waiting 4 more days I am not confirmed that the package has returned to the sender. I hope to get my money back soon. I suggest to change shipper
I will never buy from this shop again. Cashback not recognized for reasons that could not be explained other than a nebulous "Lost Order" despite having sent all relevant documents in my possession. The goods arrived without accompanying DDT. I have sent photos of the products sent, the payment order and the order has remained LOST. Bad experience with both the store and the app.
HI!
Thank you for sharing your shopping experience. We are sorry that it is negative. To find out the reason for the loss of cashback, we sent a request to partners. We hope that your future purchases are pleasant and there are no problems with cashback.
LetyShops team
I buy and I buy again from this site because I feel great, even the cashback has never been lost, but they don't credit it as it says, if you use a discount code.
Good morning!
Thank you for taking the time to share your experience using our service.
Wish you only happy shopping.
Cashback is not credited in case of use of coupons, vouchers or promotional codes of any kind from third parties.
With regard,
LetyShops team
Beware if you use promotional codes with this shop! Initially I was refused cashback and on my request for information, Letyshop promptly replied saying that the shop refused because I used the welcome discount code in the order. Even though Letyshop finally solved it by crediting the sum anyway, it advised me not to use any more codes or coupons on the efarma site if I want cashback.
Bye!
Thanks for your comment. We always try to resolve our users' issues. Happy shopping!
With regard,
LetyShops team