Purchases at Casa del Libro ES with cashback in Austria
- Cashback is available only for the Spanish version of the site.
- Cashback is not credited in case of using any voucher or discount code.
- Cashback is not credited for second-hand books / books sold by third parties (order made from Casa del Libro's marketplace).
- Cashback is credited only for the article's net value excluding fees as well as additional costs for delivery and shipping.
- Please be advised to accept cookies on the store's website for your order to be tracked properly. Otherwise cashback for an order may get lost.
- According to the Casa del Libro ES terms and conditions if cashback for your order has not been added to your account with "Pending" status, you should create a corresponding request in your LetyShops account within 45 days after the purchase has been made.
If the order is divided into several parcels, the cashback can be transferred only of one of them. If the cashback did not appear for the entire purchase amount, write to the LetyShops Customer Care Service.
Reviews on Casa del Libro ES (111)
Therefore, we publish only our customers' reviews.
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Like the other comments, I made an order, in my case for 93 euros and I have not received any type of cashback for it despite having it activated
Hello.
Loss of cashback is an unpleasant situation for us. To understand why the refund was not credited to your account, we created a help desk inquiry. You can find it in the "Help" section, "My queries". We look forward to your response.
Greetings.
LetyShops team
I have placed an order for 113.90 euros and even having the cashback activated, it has not been made. I have looked at everything so that it can be done and nothing, you should fix it. Very disappointed.
Hello!
To clarify the situation and help you, we have created a query in the "Help" section. We will wait for your answer.
Greetings,
LetyShops team
Fatal, after making a purchase of € 314 they have not given me the cashback, it seems fatal. Do not use discount codes for cashback and I made sure to enter through the letyshops website so that there was no problem and ..... there has been !!!!! VERY BADLY.
Hello!
We apologize for the inconveniences. Our Customer Service agent has already contacted you to help you. Hopefully the situation is resolved soon.
Greetings,
LetyShops team
