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Don't forget about Cashback rules and advices

Purchases at Book24 with cashback in Austria

Time for crediting cashback
Average waiting time for cashback: 23 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 40 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
5.5% За оплаченный заказ нового пользователя на сумму до 10 000 рублей магазина Book24
2.5% За оплаченный заказ постоянного пользователя на сумму до 10 000 рублей магазина Book24
1.25% За оплаченный заказ с промокодом/без промокода, на сумму от 10 001 рублей
1.25% За оплаченный заказ с любым промокодом

Reviews on Book24 (131)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
09.06.2019

It really already bothers that cashback is not credited from this store, you have to go to tech support and still prove it to them. Maybe you’ll already deal with the store, the point is clearly in them, since cashback is instantly credited from other stores, and when you order from Buk even the message does not come to the post office. A store is only good for promotional codes for discounts, sometimes 60% and 40%. If you have some kind of problem through their fault (they put the wrong book, or the book is in poor condition), then from the technical support of the store, you will not expect anything other than an apology, the service is at the level)))

The review was translated from Russian using Google Translate. Show original Show translation
10.06.2019

Hello, hello!

We do not want to give you any inconvenience. In the requests we clarify the information in order to understand why the cashback is lost.

Indeed, there are situations when we do not receive a commission from the store. The reasons are different - an incorrect purchase order, an error in transferring data, the use of prohibited promotional codes, or something else.

We see your appeal to the care service. We will do our best to resolve the situation and help.

We hope that in the future there will be no more difficulties when working on the site.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.06.2019

Very often I buy on this site, but I get cashback only through technical support. to be honest, I'm already bored (((I have never accrued it myself ((now again. today, June 4 ... on May 30 and June 1 I made 3 orders. not a single one was charged. I opened an appeal, I wait ((

The review was translated from Russian using Google Translate. Show original Show translation
05.06.2019

Alla, good afternoon!

We understand that the situation is unpleasant. We have already sent a request to partners to understand the reason for non-accrual. As soon as there is news, we will inform in open circulation # 1653437.

Thank you for being with us smiley

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
27.05.2019

The Store itself is super! Fast delivery, and in general, everything is fine) But now everything is sad at the expense of the cashback ..., almost a month has passed, and the transfer never happened ((((

The review was translated from Russian using Google Translate. Show original Show translation
16.06.2019

Good afternoon!

The cashback for orders in the Book24 store is credited to the balance within 40 days. To help, we created a call to the care service. You can reply to the manager through the mail or the section of your personal account "Help", "My contacts".

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
21.05.2019

The store is good, the assortment of books is sometimes frustrating only.

The review was translated from Russian using Google Translate. Show original Show translation
01.05.2019

I give the rating to the store, and Letyshops - 5 stars. For the first time I made an order in this store - I liked everything: assortment, prices, discounts, service, fast free delivery. But the cashback was never credited. 45 days after the completion of the order, I contacted Letyshops with this question, attaching the necessary screenshots. They told me that the store had not yet given them order information and credited cashback from their funds, explaining that they themselves would expect a reward from the store. There are no complaints about Letyshops, I am very pleased with their work. And for the store I’m renting a star for this.

The review was translated from Russian using Google Translate. Show original Show translation
02.05.2019

Good afternoon, Tatyana!

Thanks for the appreciation :)

We are sincerely glad that you are satisfied with the work of the service, and cashback is already on balance.

Sometimes a store needs a little more time to reconcile and transmit information on orders, so the deadlines for crediting are delayed.

If you have any questions, please contact. Always ready to help our users.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
27.04.2019

3 orders. There is not even a cache waiting, a ticket has been created, the response of the letchops is predictable: provide that, provide it. And the cherry on the cake - when the order WILL be completed, send srkin .. well, yes .. by mail it will be completed within 7-9 days .. BUT, there is a transition, screenshots from the LC about the availability of orders I PROVIDED, so this letishops is just noy. .clients. Summary and conclusion = search and transition to other sites ... Evaluation is not Buku24, namely letyshops.com ...

The review was translated from Russian using Google Translate. Show original Show translation
27.04.2019

Good afternoon, Alexander!

Thanks for the comment.

We understand you. Losing cashback situations is also unpleasant for us.
We are always honest with users. The requested information is required to submit a request to partners. So we can find out the reason for the loss of cashback.

Please do not worry. The question will not remain unresolved.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
25.04.2019

We didn’t charge cashback with BIGSALE50 promo code, although it is not in the forbidden list, you can understand the store, there’s a 60% discount, but you always want more, especially Delivery

The review was translated from Russian using Google Translate. Show original Show translation
06.05.2019

Good afternoon, Tatyana!

Thanks for the feedback.

To resolve the issue, they created an appeal to the care service. We are waiting for your answer in the "Help" section. Together we can figure out the reasons for the lack of cashback.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
14.04.2019

I ordered books twice through letyshops, notifications are not written in the notifications that a cashback is expected

The review was translated from Russian using Google Translate. Show original Show translation
22.04.2019

Hello!

Thank you for writing.

Let's try to figure this situation out together. We have already created an appeal to the customer care service on your behalf. You can answer in the "Help" section or by email at support@letyshops.com.

Waiting for feedback.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
07.03.2019

Two times with a pause, she walked along the page of the increased cashback. Here they write "your cashback has been increased by 5 orders", but on Buk24 they demand to go through the built-in extension by the same 16.5%. A couple of times passed, nothing was activated.

The review was translated from Russian using Google Translate. Show original Show translation
08.03.2019

Good afternoon!

Thank you for informing.

In your personal account, on the "Lety-codes" tab, a code for increased cashback to 16.5% is activated. You can safely place orders :)

If you have any questions - write, we will be happy to tell you. Happy holiday to you, Oksana! :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
06.03.2019
I really like the site, I order books only here. Often there are discounts and promotions, there is also a bonus program. And very acceptable terms of delivery and pickup.
The review was translated from Russian using Google Translate. Show original Show translation
03.03.2019

Recently, all cashback is rejected. The meaning of making a purchase on the Buka through letyshops was gone.

The review was translated from Russian using Google Translate. Show original Show translation
21.03.2019

Good afternoon, Maria!

Thank you for reporting the situation.

The most common reason for a cashback rejection is the use of prohibited promotional codes in the order. You can find their list in the description of the Book24 store on our website. To resolve the issue, they created an appeal to the care service. We will wait for your answer in the "Help" section.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
20.02.2019
exorbitant prices = pickup 128 p == it's too much for one book yuri
The review was translated from Russian using Google Translate. Show original Show translation
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