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Purchases at Book24 with cashback in Austria

Waiting time for crediting cashback
Average waiting time for cashback: 23 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed earlier.
Maximum waiting time for cashback: 40 days
If the shop`s T&Cs haven`t been violated and the item hasn`t been returned to the seller, cashback will be credited no later than this period.
Information and conditions
5.5% За оплаченный заказ нового пользователя магазина Book24 на сумму до 10 000 рублей
2.5% За оплаченный заказ постоянного пользователя магазина Book24 на сумму до 10 000 рублей
1.25% За оплаченный заказ с промокодом/без промокода, на сумму от 10 001 рублей
1.25% За оплаченный заказ с любым промокодом до 10 000 рублей

Reviews on Book24 (137)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
14.03.2020
The store is great! There are difficulties with the cashback, but usually the support service solves everything)))
The review was translated from Russian using Google Translate. Show original Show translation
08.03.2020

According to the appeal left from a month, there is no work. Screenshots provided, after this, I will use pay cashback ....

The review was translated from Russian using Google Translate. Show original Show translation
08.03.2020

Alexander, good afternoon!

We apologize for the wait. We do not work directly with the store, but through an affiliate program. The term for consideration of applications takes time, and we can not accelerate the process.
The manager keeps the issue under control and will contact you.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
28.12.2019
Having read negative reviews, I thought that there would be problems with accruing cashback, especially since the purchase amount was under 10 thousand .. But no, the cashback appeared immediately, and after 25 money came thanks also Thank you to Letishops and Book24
The review was translated from Russian using Google Translate. Show original Show translation
17.12.2019

Yesterday I made an order, but I didn’t receive any notification about cashback accrual! I went to the store’s website here under the link. Order paid in full.

The review was translated from Russian using Google Translate. Show original Show translation
23.12.2019

Good afternoon!

Elena, let's try together to find out why cashback did not appear. Please write to the manager in circulation through the "Help" section of your account.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.12.2019

The store itself is not bad, but the promised cashback is not credited. Twice I ordered Buk24 transitions from Letishops and both times the cashback did not appear. Both times cashback was credited only after applying to Letishops for support, while the second time Letishops accrued cashback 3 times less than what it should be.

The review was translated from Russian using Google Translate. Show original Show translation
16.12.2019

Timur, good afternoon!

Situations of losing cashback sometimes happen and they are also unpleasant for us.
We hope that the recommendations given by the manager in circulation will help to save cashback in the future.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
17.11.2019

Do I understand correctly that for a paid order of a NEW buyer with a promotional code, the cashback will be 1.25%

The review was translated from Russian using Google Translate. Show original Show translation
18.11.2019

Anna, good afternoon!

That's right, when using the promotional code, the usual cashback rate will be 1.25%, regardless of the status of the client (new or permanent).

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
27.10.2019

everything is fine with the order, delivery is fast, everything is intact. on cashback they solved the problem in a couple of days, which is very good.

The review was translated from Russian using Google Translate. Show original Show translation
27.10.2019

Good afternoon, Ivan!

We are glad that we managed to sort things out together.
The cashback for your order originally entered our system without being tied to your profile. At the moment, cashback is displayed in your account with the status of "Pending".

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
01.10.2019

The feedback is not enough ... it's time to arrange a holivar all over the Internet and go to the competitors, because the requests for non-cash cashback are closed, they write that he closed himself .. impudent ... Cashback, when providing all the requested information, screenshots. evidence, do not accrue. One obscene abuse. This is proletishops ... all .. bottom site. http://images.vfl.ru/ii/1569929288/17b308db/28035876.jpg

The review was translated from Russian using Google Translate. Show original Show translation
02.10.2019

Hello, hello

Sorry, please, for the inconvenience. The appeal was closed by mistake. Deliberately closing it is not in our interests, because the issue has not been completely resolved. So far, we are waiting for an answer from partners in lost cashback.

We always try to resolve the issue to the benefit of each user. We hope you can see this many times.

There will be news on your order - be sure to let you know in circulation # 1768166.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
29.09.2019

It’s good that I came here to read reviews before paying: o I believe that the sign of a good service is not a promise to deal with the problem of your customers, but the specific result of this hearing. A bunch of negative reviews and everything on one topic, and what was decided there - not a single message: \

The review was translated from Russian using Google Translate. Show original Show translation
29.09.2019

Yuri, good afternoon!

Each situation is individual, therefore, the solution of user questions occurs directly in the appeal of the "Help" section. None are left without attention :)

To successfully receive cashback, we recommend that you familiarize yourself with the terms of the store, as well as the rules for making purchases with a cashback .

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
25.09.2019

The store accepts orders and sends them, but the flight shop simply does NOT return cashback for these purchases ... it’s deaf to customer comments, all reviews say it, it’s blind to purchases in beech24 .... The purchase has already been sent, I will receive it tomorrow, but the purchase is not visible ... spanshops, isn’t it a shame? this is not a service, this is roulette, a casino where the administrator always wins, you are crooks ....

The review was translated from Russian using Google Translate. Show original Show translation
27.09.2019

Alexander, good afternoon!

We are always honest with users and are ready to understand every situation of losing cashback. By your order, we turned to partners to find out the reason why the order was not received in the system. As soon as there is information, the manager will write in circulation.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.08.2019

I want to insert my 5 cents. It would be the most hassle-free store. The fastest accrued cashback. Despite the fact that promotional codes are used from mnogo.ru (and they don’t give anyone any more advantageous, the disadvantageous ones are lying somewhere on the Internet, and the discount on them is such that the Letishop pop-up window shows that this is the most expensive price). Without a discount program, all prices in comparison with ordinary stores are often very high. Promotions are hanging on the site, what discount to use if you haven’t sent them by mail. At the same time, they tell us that we can not charge if ... And do not charge if they do not want. In the last year, there is often no waiting for a cashback. The site does not work correctly with Buk24, they think for 24 hours, or something else, but each time they have to contact the support service. Then wait 40 days until confirmed. You beg for alms, although you remember very well that before there were no problems. At the same time, books were cheaper, there were no frozen prices, there was no rule "either bonuses or discounts", and they did not make prices before sales. Disappointment with the store. Yes, and overprints of the right books do not wait.

The review was translated from Russian using Google Translate. Show original Show translation
17.08.2019

Good afternoon!

We can not guarantee the accrual of cashback when using promotional codes / coupons from other sites.

We understand that we want to see the credited cashback on the balance as quickly as possible. Partners need time to process information. If the cashback is not confirmed according to the deadlines, we are always ready to help.

We see that you have created an appeal to the care service. The manager will help in resolving issues.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
25.07.2019

The order has long been paid and received, but there is still no cashback. The Letishops team is trying to resolve this issue, but so far all has been unsuccessful. Book24 disappointed, and Letishops thank you very much for trying to figure out the situation and help.

The review was translated from Russian using Google Translate. Show original Show translation
26.07.2019

Good afternoon, Anastasia!

Be sure to help solve the issue of open circulation and find out why the cashback did not appear. We will do everything possible so that in the future the situation does not happen again.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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You're a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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