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Don't forget about Cashback rules and advices

Purchases at Big Geek with cashback in Austria

Time for crediting cashback
Average waiting time for cashback: 30 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 60 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
3.5% Категория 5
3% Категория 4
2.5% Категория 3
1.5% Категория 2
0.5% Категория 1

Вся информация о начислении кэшбэк содержится в этой таблице.

Уважаемые пользователи, обращаем ваше внимание, что после оформление заказа в магазине Big Geek сумма кэшбэка может отображаться неверно, но при подтверждении заказа кэшбэк изменится и будет правильно отображаться. Приносим свои искренние извинения за неудобства!

Важно! Кэшбэк не будет начисляться за заказы с использованием промокодов.

Reviews on Big Geek (73)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
31.05.2018

I made an order at this store, transferred the money, the payment was accepted by the store, but the cashback is still waiting.

The review was translated from Russian using Google Translate. Show original Show translation
31.05.2018

Hello!

Do not worry, if you have already received the goods and the order was issued with all the rules for purchases with cashback - he will be credited to your balance in the near future.

We would like to draw your attention to the fact that each store with which we cooperate has a maximum period during which the order data is being processed.

The maximum term for crediting cashback on your order is 29.07. You can watch this date yourself by hovering your mouse over the question mark next to the cashback status.

If there are any delays in crediting the cashback, please write. We will help in this situation.

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.05.2018

Good day! 05/16/2018 I made the order number 133342 in the store Big Geek for 111180 rubles. There is a transition to the store in history, but the cashback was never set up or indicated at all /

The review was translated from Russian using Google Translate. Show original Show translation
30.05.2018

Alexey, hello!

Thank you for your feedback.

Unfortunately, we, like you, have not received a reward for this order. To understand the reasons for losing cashback and help you, we created an appeal through the "Help" section of your personal account.

We will wait for feedback and hope to resolve the issue.

Good evening!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.05.2018

Good day. 02/28/2018 I made the order №123342 in the Big Geek store for 66740 rubles. In anticipation of cashback was put 776.58 rubles. A day later the order was received. 03/01/2018 Store via SMS thanked for the purchase and that's all. On May 15, 2017, the cashback is not credited. One star only for cashback. But in general, the store is valid.

The review was translated from Russian using Google Translate. Show original Show translation
16.05.2018

Good day, Sergey!

Thanks for writing to us)

We have good news for you. The cashback for the order is already credited to the balance automatically according to data from the Big Geek store.

Will need help - be sure to write.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.05.2018

The order was made: 03/06/2018. I have been using the phone since March 8. And the cashback never came. Horror !!!

The review was translated from Russian using Google Translate. Show original Show translation
13.05.2018

Hello Vitaly!

Thank you for your comment.

The maximum term of cashback crediting in this store is 60 days. Write to us, please, following this link: https://help.letyshops.ru/hc/ru/requests .

Do our best to help you.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
08.05.2018

Good day. Same problem as uvseh. Placed order №132518. The amount of 69490. Delivery on 10.05.18. Cash back did not appear in anticipation. The manager said that he will appear after paying for the order. Ahaha ... Then prove that you designed it with the included backback. The problem is not one month. What is the point to deceive users. It can be seen that this is not a one-time problem. Either delete the store from the list, or let them fix the problem. Why introduce people into misleading.

The review was translated from Russian using Google Translate. Show original Show translation
09.05.2018

Hello, Alexander!

Thank you for your feedback.

We have analyzed your account, and, unfortunately, we do not see a request for an order from the Big Geek store. It is important for us to clarify exactly who provided you with information about the fact that the cashback is displayed in your account after paying for the order. We have created an appeal on your behalf to understand the situation.

Additionally, we want to tell you about the principles of charging cashback. All transitions from our site are recorded in the statistics. You yourself can check your transitions, to do this, follow the link in the "Orders and Finance" section, as shown in this screenshot . Initially, after making an order through our service, the cashback is recorded in your account in the status of "Pending", regardless of the chosen payment method. After you pay and receive the order, the cashback will be credited to your balance.

We do not deceive our users and are always ready to help. We are awaiting your response in the appeal number 1341529.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
07.05.2018

Good day. I bought in the store through you, there is no cashback. You can help in this situation. I bought 04/23/2018. in the expected not. Thank!

The review was translated from Russian using Google Translate. Show original Show translation
08.05.2018

Good afternoon, Vladimir!

Thanks for the comment. We see that you have already created an appeal to the care service to resolve this issue. The manager took control of your message and will respond to it within a day.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
03.05.2018

The same problem with cashback And nowhere is it reflected that the order was made (May 1), although it may just be early. Transitions to the store are visible, but in the column "expects" is empty (And for some reason, confirmation of the mail has flown, confirmed again today

The review was translated from Russian using Google Translate. Show original Show translation
03.05.2018

Hello Margarita!

Thank you for your feedback.

Do not worry, please, we will try to help. On your behalf, we created a customer service call. You can familiarize yourself with the appeal and give an answer through your personal account, in the section "Help" - "My Appeals".

We will wait for your answer.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
28.04.2018

No cashback

The review was translated from Russian using Google Translate. Show original Show translation
28.04.2018

Artem, hello!

Thank you for your comment.

According to our data, your question is already being resolved in circulation No. 1331559. Expect a response from the care manager throughout the day.

Thank you for being with us!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
20.04.2018

I made an order at this store a week ago, but the cashback is not charged! Nowhere is it even reflected on the pathos, which was the order, although the transition was made from here by an active link. It's a shame.

The review was translated from Russian using Google Translate. Show original Show translation
21.04.2018

Hello, Veronica!

Thank you for reporting the problem.

To understand this situation and help you, we have created a call to the care service on your behalf. You can familiarize yourself with the appeal and respond through the "Help" section of your personal account, the "My Appeals" tab.

We will wait for information from you. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.04.2018

I see not only my cashback problem through this store. I did not think that Big Geek would pull the tires like that. Very unfriendly on their part. Message wrote, waiting for an answer. The check is attached in circulation.

The review was translated from Russian using Google Translate. Show original Show translation
16.04.2018

Good afternoon, Olga!

Thanks for the comment. According to your account you can see that the issue with the accrual of cashback has already been resolved.

If you need help in the future - be sure to write, we are always in touch.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
05.04.2018

When my cashback is credited, the answer to the last comment did not wait. I already think that I will not wait for my cashback ((((

The review was translated from Russian using Google Translate. Show original Show translation
06.04.2018

Good afternoon, Michael!

Thanks for the feedback. Sorry, please, that did not comment on your previous review. The maximum confirmation date for your order is 17.04. View this date, you can for each order. To do this, move the mouse cursor over the question mark next to the status “Waiting”.

If the cashback will not be credited before that time - be sure to report through the "Help" section.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.04.2018

I bought the phone on February 8, now it's April 4, and the cashback was not confirmed. Probably no longer confirm. BURNED 600RUBs (

The review was translated from Russian using Google Translate. Show original Show translation
04.04.2018

Good day!

Thank you for reporting the problem. At the moment, the cashback for your order is displayed with the status of "Pending". Indeed, all the cashback terms have passed. We contacted you through your personal account, section "Help". Please respond to the request and provide any document that confirms the payment of the order, we will resolve the issue.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.