Purchases at Аксон with cashback in Austria

Good afternoon!

Sasha, we were happy to take care;)

We recommend that you familiarize yourself with the conditions of stores before placing orders, since they are different.

Respectfully,
LetyShops team

Good afternoon!

Valentine, cashback could be rejected erroneously when reconciling order statuses or because of violations of the purchase algorithm . You can always write to the service of concern on issues related to the calculation of cashback and the operation of the service. We are happy to understand the situation and help :)

Respectfully,
LetyShops team

Good afternoon!

Cashback rejection situations sometimes happen. The reason may be a violation of the purchase algorithm, or an error in reconciling order statuses.

We have contacted you to help with cashback. We hope that the recommendations given by the manager in circulation will help to avoid similar situations in the future.

Respectfully,
LetyShops team

Good afternoon, Konstantin!

Thanks for the comment.

Axon has established itself as a reliable partner.
Most likely, an error occurred while reconciling the status of orders. Also, a cashback rejection can occur if the terms of the store or recommendations have been violated.

If you have questions, please write.
We are ready to help.

Respectfully,
LetyShops team

Hello!

Thanks for the comment.

It is unfortunate that the reward was not fixed.

The amount of cashback does not affect the fixing of orders. The process of displaying orders and accruing cashback is automatic, which occurs on the basis of information from partners.

Previously, we contacted an affiliate program to understand the reason for non-accrual. A response was received that the buyer came from a different source.

We sent another request. We hope we can get more details on this situation.

As soon as there is news, manager Maria will write in open circulation # 1453655.

Keep in touch :)

Respectfully,
LetyShops team

Hello!

Thanks for leaving a comment.

Several factors can affect the loss of cashback, including: the operation of third-party extensions in the browser, visiting other sources during the purchase, the use of third-party discounts, promotional codes or violation of the conditions of the store.

It is important for us to understand the reasons for the non-accrual of remuneration and to do everything possible to eliminate them. We do not cooperate with stores directly, but through special affiliate programs. Therefore, we can get an answer with a slight delay. Your appeal is controlled by our manager. As soon as the results are received, we will contact you. We hope for a positive response from partners.

Respectfully,
LetyShops team

Good afternoon German!

It is very important for us that all issues and difficulties of our users be resolved. Therefore, on your behalf, we created an appeal to the customer care service. You can answer through your personal account, the "Help" section, or by clicking on the link: https://help.letyshops.ru/hc/en/requests .

We will wait for feedback.

Respectfully,
LetyShops team

Good afternoon, Roman!

Thank you for your comment. We see that you have already created an appeal to the care service to resolve this issue. The manager took control of your appeal and will respond to it within a day.

Respectfully,
LetyShops team