Purchases at Аксон with cashback in Austria

Good day!

Cashback rejection situations sometimes happen. The reason may be either a violation of the purchase algorithm, or an error when checking order statuses.

We contacted you to help with cashback. We hope that the recommendations given by the manager in circulation will help to avoid similar situations in the future.

Respectfully,
LetyShops team

Good afternoon, Constantine!

Thanks for the comment.

Axon has established itself as a reliable partner.
Most likely, an error occurred when reconciling order status. Also, a cashback rejection may occur if the store conditions or recommendations were violated.

If you have questions, please write.
We are ready to help.

Respectfully,
LetyShops team

Hello!

Thanks for the comment.

It is a pity that the reward was not fixed.

The amount of cashback does not affect the fixation of orders. The process of displaying orders and calculating cashback is automatic, which occurs on the basis of information from partners.

Earlier we applied to the affiliate program to find out the reason for non-accrual. An answer was received that the buyer came from another source.

We sent another request. We hope we can get more details on the current situation.

As soon as there will be news, manager Maria will write in open circulation # 1453655.

Keep in touch :)

Respectfully,
LetyShops team

Hello!

Thanks for leaving a comment.

The loss of cashback can be influenced by several factors, including: the work of third-party extensions in the browser, visiting other sources at the time of making a purchase, the use of third-party discounts, promotional codes or violation of the conditions of the store.

It is important for us to understand the reasons for non-remuneration and to do everything possible to eliminate them. We cooperate with stores not directly, but through special affiliate programs. Therefore, we can get the answer with a slight delay. Your appeal is controlled by our manager. As soon as the results are available, we will contact you. We hope for a positive response from partners.

Respectfully,
LetyShops team

Good afternoon, Herman!

It is very important for us that all issues and difficulties of our users are resolved. Therefore, on your behalf created an appeal to customer care. You can reply through your personal account, the Help section, or by following the link: https://help.letyshops.ru/hc/ru/requests .

We will wait for feedback.

Respectfully,
LetyShops team

Good afternoon, Roman!

Thanks for the comment. We see that you have already created an appeal to the care service to resolve this issue. The manager took control of your message and will respond to it within a day.

Respectfully,
LetyShops team

Hello Maria!

Do not worry, please.

To understand this situation and help you, we have created a call to the care service on your behalf. You can familiarize yourself with the appeal and respond through the "Help" section of your personal account, the "My Appeals" tab.

We will wait for information from you. Have a good weekend!

Respectfully,
LetyShops team

Good day!

Thanks for the comment. I am pleased to inform you that the cashback on the order is already displayed with the status “On Hold” automatically according to the data from Axon.

Orders from this store are fixed throughout the day from the date of registration, so we ask you not to worry ahead of time.

Favorable purchases with cashback.

Respectfully,
LetyShops team