Cashback does not work if it was not possible to pay for the order the first time (for example, the card has expired the limit on payment on the Internet). If you pay for an unpaid order 2 minutes ago, cashback will not work. You need to reorder. It's a shame if the store points were used in this order. If you do everything the first time, cashback is quickly displayed and is often credited to the account before the package arrives. Cashback on mobile phones is significantly higher than on aliexpress.
Sergey, thank you for sharing your shopping experience :)
Indeed, we recommend making an order (choosing a product, adding to the cart, paying) within one browser session, without going to other pages / tabs.
I received cashback, but delivery from this store by courier service Maxipost to Moscow took 45 days - a very long time.
I received a cashback, but I have not received the phone yet. Interesting ... We'll see what's next ...
Igor, the cashback was credited to the balance, as the partners have already transferred the reward for the purchase. We hope that the package with the phone will not keep you waiting long :)
the cache back did not work, all the conditions were met (((((Fly like this ((((
Novel, they contacted you in the appeal to understand the situation in more detail.
It turned out that some of the conditions that are published on the store page were violated. This was the reason for the non-accrual of cashback. Please do not forget to read all the terms of the partners before placing your orders.
The purchase through the mobile application has not yet worked, Leti "took a pause" to find out the reasons for up to 6 weeks. If we add here another 45 days of waiting (which will be all 90, just in case, at maximum), then the conditions are so-so ...
Good day, Andrey!
It is important for us to find out the reason for the loss of cashback so that the situation does not repeat itself. Therefore, we turned to partners.
The manager keeps the question under control and will definitely contact you as soon as he receives an answer.
We are waiting together :)
1. A very tricky store with regard to pre-orders. I paid for the order. 2-3 weeks have passed and an e-mail comes with the approximate content - "There is no product. When it will be, we do not know for sure. We can return the money or you will wait." - "I answer that I will wait and the goods will be sent the next day." And this is not the first time. 2. Delivery of goods to Ukraine is very long.
The store is rolling down more and more. Now they cancel cashback for orders with unconfirmed delivery. Both the Chinese and Leti, who supported this policy, were completely insolent.
Alexey, cashback is credited, of course, for redeemed orders. If the partners do not receive information that the purchase has been completed, the reward will not be transferred.
Cashback rejection can also be influenced by:
- work of third-party extensions in the browser;
- visiting other sources while making a purchase;
- violation of the terms of the store.
I xs what problems others have, I buy here a lot and for a long time, mainly components for drones, cashback is always there, delivery always works (really not a single joint from the store). Expensive goods are sent not by Russian Post, but either MaxiPost or CDEK, to the door.
I bought it for the first time in this store and probably for the last. The order was sent for about a week, for another 12 days the parcel rolled around China. A month after the order was made, the parcel arrived at the Kiev customs office and has been lying there motionless for 10 days. In 9 years of shopping in China, I have never had such a long delay in customs. And in addition, cashback was not counted, because there was an order through the mobile application.
Good day, Sergey!
Thank you for sharing your shopping experience.
Perhaps the delay in delivery is due to the large number of parcels.
We hope you will receive your purchased item soon.
Cashback for orders in the mobile application is credited if the purchase is paid for by PayPal.
If this payment method was chosen, but cashback did not appear, please inform us to the care service. We will definitely help in resolving the issue.
Have a good day! :)