The cashback rate in AliExpress depends on the product category and can range from 0.5 to 5%. You can see it on the page when you go to the store.
We see that the manager has already contacted you in the appeal to help you resolve the issue in detail.
Jesus Alberto Diaz Paz
A large company that facilitates the purchase of many electronic products and gives buyers a lot of confidence, responding responsibly and honestly in any dispute that arises.
The review was translated from Spanish using Google Translate.