*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
Hello. I made an order, but the cashback was not credited even though it was activated. This is not the first time I notice this
Ilya, good afternoon!
To help you figure it out, created an appeal # 1953431 to the care service from your account. Waiting for the answer :)
Sincerely,
LetyShops team
Have come up with nonsense, do not check the product is there a cashback, or not ??? This one for example: "LED table light, touch switch, 3 modes, table lamp with clip, 7000 K, eye protection, table light, dimmer, rechargeable, USB, LED, table lamp"
Good day!
Igor, recently AliExpress has not been charging cashback for all products. So that users can check whether cashback will be available or not, a special tool has been developed.
To check the product for cashback accrual, you need to copy the link to the product and paste it into the checker, which is on the page when you go to the store.
Sincerely,
LetyShops team
the trouble became. the percentage has dropped, and now, to get the money, you need to confirm the closed order! it used to be, I closed the order in a couple of days, the money came! orders closed in October !!! and to get it, you need to take a screenshot of each order! trouble.
Denis, good afternoon!
The process of crediting cashback to users' balance is automatic. Some cashbacks are credited within a few days after confirmation of receipt of goods, and some - according to the terms that are published on the store page.
We see that the issue of charging for your orders has already been resolved in circulation.
Write, if anything.
Sincerely,
LetyShops team
Everything is fine, but since the beginning of the year there is always such an "update" in the programs, I hope that cashback will come to everyone. Thanks to the service and the team for the help.
Cashback began to accrue every other time I have to write to support, they compensate for it, but partly for reasons they write a standard reply about disabling blockers (I don't have them), they don't understand the reason
Good day!
Mikhail, alas, is not always able to find out the exact reason for losing cashback.
We recommend that you check the links to the goods in the checker, which is on the page when you go to the store, and also follow the recommendations that the manager provided in the appeal.
Sincerely,
LetyShops team
Back in December, it was normal ... Now, nothing was charged from purchases of 3 smartphones. I thought that I was doing something wrong, it turned out that the Letishop was doing something wrong, and without warning. I'm leaving here ...
Hello Vyacheslav!
From December 17, AliExpress stopped paying cashback for some of the goods. This list includes some stores with mobile phones, laptops, etc. You may have purchased an item without cashback.
We created an appeal to figure it out. We hope for feedback :)
Sincerely,
LetyShops team
Cashback never came. I first used LetyShops and was so disappointed.
Hello!
It is a pity that you are faced with non-cashback credits. We created a call to the care service to figure it out :)
Sincerely,
LetyShops team
service has deteriorated, sorry ... we will go to competitors
Dmitry, good afternoon!
We would like to understand in more detail what is the reason for such a decision. Sorry, we did not receive your reply by mail.
Sincerely,
LetyShops team
received 500 rubles, thanks. after that again I can not log into my account in Ali express
Alexander, good afternoon!
You're welcome :)
About the transition to the application. Indeed, it does not work yet. We are in the process of fixing the error. Sorry for the inconvenience.
Sincerely,
LetyShops team
5001493298947389 - I did not receive this order, but you have already closed it.
Svetlana, good afternoon!
Cashback is credited to users' balance automatically according to data from partners. You are very lucky that the cashback was credited;)
Sincerely,
LetyShops team