*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
The request for cashback was not created automatically (although it seems that all the conditions were met), I had to decide through the support - but everything was decided! :)
Good day!
Alexander, we are always happy to take care of you :) We believe that the manager's advice, given in circulation, will help in making future purchases, and the situation will not repeat itself.
Sincerely,
LetyShops team
I don't know how to start a dispute, I want to return something and I don't know how to do it
Good afternoon.
To resolve this matter, please contact AliExpress store support. We hope everything goes well.
Sincerely,
LetyShops team
The Aliexpress store is great as always but when it comes to validating your purchase, it happens that very few times they register me within 24 hours of said purchase. This time the following happened: I made the purchase on June 26 at 2.5% and it is today, July 6, when they have not registered the cashback yet. Then I open a query and they tell me that the cashback that they can give me back is the current cashback of 1.5%. Very unhappy with the execution of the cashback since what he made me tell me for buying it on aliexpress was the percentage of cashback for that day.
Good afternoon!
Unfortunately this is not up to us. If a store changes its cashback rates, the effect is retroactive. Therefore, the updated cashback percentage will be applied to the credited amount.
I understand your disappointment, we simply apply the rules of our service and at the same time we always try to satisfy our customers as much as we can.
Sincerely,
LetyShops team