*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
I really didn't get my cashback for the phone
Good day!
We contacted you through the "Help" section. Please answer so that we can help as soon as possible.
Sincerely,
LetyShops team
I will probably delete your application ..... there are a lot of cashbacks that work great.
Good day!
It's a pity that you decided to leave us.
We wanted to figure out what exactly this is connected with. We wrote to you in an appeal in the "Help" section, but, unfortunately, no answer was received.
Sincerely,
LetyShops team
Thank you for such an amazingly cool and easily accessible store like AIiexpress. I order often, and a lot, both for little things and expensive goods. There were, like bad goods, even for -2.500 rubles. It broke after_3 hours of use, and excellent, like clothes, goods for fishing, sneakers, hats, children's, men's, women's, household appliances, etc. There was a problem with the withdrawal of cashback-500 rubles, as a result, the customer support service actively helped me with this, and I was patiently waiting for my further actions, since I myself am not strong in the computer. As a result, I not only withdrew 600 rubles, but also received additional bonuses-50 rubles. and 120 rubles. I am satisfied with everything - the goods presented, the service. Thank you for the work of all employees, sellers and those involved in this store .. I would only like to wish all sellers to be closer to us buyers, both in communication and in better design and packaging goods when sending Thank you. I am with you, by the way, my son and his friends, and my friends are also with AIiexpress /
Hello gallant workers of "Fly Shop". Your name really speaks for itself! - you fly to hell with your charges! You are constantly cheating with cashback accruals! You have conscience. On world shopping day 11/11/2019 I ordered more than 10 goods on aliexpress from them, somewhere for two goods a cashback was accrued, while you manage to cheat crediting mere kopecks, there is no other way to name it! I’ll leave, probably choke on the amount of more than 100 rubles!
Hello!
It is a pity that you have such an opinion. We are always honest with our users.
We see that the call to the care service was closed, since the manager did not receive screenshots of the orders. Without this information, we cannot help with enrollment, because we do not have purchase data.
Sincerely,
LetyShops team
I read reviews ... went to download another service ...
Ruslan, good afternoon!
It's sad that you made this decision based on the feedback :(
We hope you will continue to cooperate with us.
Sincerely,
LetyShops team
Ali express in Crimea does not work, it already pisses me off, for all the time that it does not work, my status has merged to 0, and the payment does not go through lithishop either, when will it be possible to order a new one ??? I need things that you can get only for aliexpress.
Hello!
It's a shame that you are unable to complete your order on AliExpress. Our service does not affect this. We recommend that you contact the store representatives to clarify the information.
Sincerely,
LetyShops team
I started using the service ~ 1 year ago, saw an advertisement on Wilsacoma, at first everything was fine, cashbacks were credited, but then, when making purchases, they ceased to be credited, even in the account it was not displayed that they say, in anticipation, let's say 34r ... I thought , maybe a bug and after a while everything will appear, but more than two months have passed and nothing has appeared and continues to not appear with purchases. That is why the review should be left after a certain period of time, and not immediately after receiving the first cashback. Very disappointing: with
Good day!
We are interested that the cashback for the purchases made by users is displayed automatically in the personal account.
Do not be upset :) Let's figure it out together, what is the reason for the loss. We contacted you in the appeal in the "Help" section. Waiting for the answer.
Sincerely,
LetyShops team
Good afternoon. Here is the same story again today. Switching to cashback, the goods become more expensive. In the basket on Ali one price, and you have a different one. How so? There are a little more than 6 hours before the end of the sale. My first review was not published, when I also mentioned the price increase. As soon as I wrote about the bonus accrual, this review was published. I think that many have encountered such a problem and you immediately display these positive reviews.
Good day!
The previous review was not published, as it contained a question to which the manager answered in the ticket. They also wrote to you that the review was removed from publication.
The difference in prices is due to the fact that in the first case you go to the store's mobile application, in the second - to the mobile version of the site.
Sincerely,
LetyShops team
I have been using the service for a very long time, but such a strong failure in the first. For 11.11 did not receive NOT ONE cashback, although the total amount of purchases was $ 725.21. I wrote an appeal on the site, with all the data and screenshots. It was clearly not considered, but simply thrown a 300r payload. For one vacuum cleaner, there should be more than $ 25 cashback. This is just nonsense and complete disregard for a regular customer. For more than half an hour I tried to arrange it correctly. Due to the fact that the site fell to 11.11, I waited until they recovered, I lost $ 24 in coupons only. And what was I waiting for? Spit in 300r?
Ilya, good afternoon!
We understand your emotions. Believe me, this is not the case. We want you to be satisfied with the work of the service, and the cashback is recorded automatically. Only in this case we receive a commission from partners, from which the cashback is generated.
We hope the situation will not repeat itself, and the manager's advice given in the appeal will help in making future purchases. Compensated the maximum possible amount from the company's budget.
Sincerely,
LetyShops team
You are simply cheating with the accrual of interest. Tired of having to figure it out. One unsubscribe. I just made an order for a fur hat for 1.284.16... For clothes (is a hat like a piece of clothing?) As a result, I should receive 31 rubles .36 kopecks. And such a deception in all orders (for some there are no charges at all). Thank you very much for your generosity.
Good day!
Oksana, the seller independently determines the category of the product. Cashback is credited automatically based on this data. Information is available on the AliExpress page .
Sincerely,
LetyShops team
I decided to try updating the application, everything worked. But you need strong nerves so as not to freak out every time.
Jeanne, good afternoon!
We are glad that everything worked out :)
If you need help - be sure to write.
Sincerely,
LetyShops team
Cashback will not be credited until you write to the customer support service, I have been crediting it for a month now! Really annoying, there is no desire to use this service.
Good day!
Unfortunately, cashback is not always credited to the balance during the month. The maximum waiting time for cashback is 60 days. You can familiarize yourself with them on the store page, as well as in your personal account, expanding the detailed information about the order.
If after the expiration of the maximum time the commission will not be refunded, please inform.
Sincerely,
LetyShops team